Behavioral Health Services Inpatient – Unit Secretary - PRN
Position Function: Under the direct supervision of office manager or registered nurse, performs the receptionist, clerical duties and the transcription of physicians' orders on the patient care unit while functioning as the focal communication source at the nursing station.
Unit Based Essential Functions and Responsibilities
Job Class Specifics
1. Remains calm, reassuring, and proficient during emergency situations.
2. Readily adapts to changes in workload. Prioritizes work.
3. Receives, places and transfers telephone calls using appropriate telephone etiquette while promoting positive customer service.
4. Assists in orientation of all new staff to unit, demonstrated by being friendly and encouraging, sharing knowledge and skills, and being willing to participate in orientation.
5. Maintains appropriate quantity of forms, materials, and supplies.
6. Accurately records/enters information as required (I.e., patient charges, appointments, etc.).
7. Initiates, assembles and maintains charts for all patients on the assigned unit.
8. Under the supervision of the RN, completely and accurately transcribes physician orders utilizing Meditech.
9. Seeks guidance and direction as needed for performance of duties.
10. Advises appropriate personnel of situations requiring attention or follow-up.
11. Maintains chart check to ensure no missed orders (N/A where indicated).
12. Assists during emergency situations as directed by shift charge nurse. Reports any patient problems to a direct care provider immediately.
13. Supports, reinforces, coaches, and assists, as necessary, the physicians in the retrieval of clinical information from the EMR.
14. Maintains patient assignments boards, patient therapy board or tracker.
15. Updates PPP/Physician Privilege Notebooks on a regular basis.
16. Completes appropriate forms upon patient's death to include calling CORE, notifying funeral home and coroner, when necessary.
17. Demonstrates involvement in unit by attending 50% of staff/committee meetings and in-services for area.
18. Responsible for maintenance and activation of downtime forms during planned and unplanned Meditech downtime periods.
19. Expected to float to other Patient Services areas to cover assigned duties as needed.
20. Transports medications within the hospital as requested and needed according to Hospital policy.