Pharmacy Medication Assistant Liaison, Ambulatory Pharmacy Services, Part Time, Varies

Baptist Health is the region’s largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors.

What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients’ shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we’re all in.

Description:

The Medication Assistance Liaison acts as a liaison between the patient and organization or manufacturer while supporting the organization objectives of quality customer service. The medication assistance liaison focuses on free drug enrollments and applications, copay assistance and/or prior authorizations in addition to any medication assistance needs. Additionally, this role coordinates care to ensure completion of all activities assigned and conducts necessary research to determine eligibility for various programs and benefits. The reimbursement specialist I may need to analyze reports or queues to assess each patient for eligibility. Additionally, this role may work closely with pharmaceutical manufacturers and vendor representatives for continuous customer service and follow up.Estimated pay range for this position is $22.53 - $29.29 / hour depending on experience.

Qualifications:

Degrees:

• High School,Cert,GED,Trn,Exper.

Licenses & Certifications:

• PTCB Certified Pharmacy Technician.
• Registered Pharmacy Technician.

Additional Qualifications:

• This role requires critical thinking skills, effective communication, decisive judgment, and the ability to work with minimal supervision.
• The incumbent must be able to work in a stressful environment and take appropriate action when required.

Minimum Required Experience: 5 Years

EOE, including disability/vets