Job Description – DFC Performance Instructor
Job Summary:
The Performance Instructor (PI) is a DFC Operations Team Member position designed to be the primary department trainer. This includes new hire training, best methods/job function training, equipment training, and other duties as assigned by the Assistant Operations Manager and/or Operations Coach. When not performing as a PI, the Team Member will perform normal on-standard functions. The Team Member will be eligible for the Performance Team Member bonus. The Performance Instructor must be able to teach others and maintain a culture of safety among Team Members to achieve a safe working environment. The Performance Instructor role may be leveraged as a developmental role for future advancement to coach.
Essential Functions and Responsibilities:
- Become certified as industrial powered equipment trainer
- Maintain excellent Safety performance. Safety or accuracy incidents could result in immediate re-evaluation of PI Status.
- Work/train in any established area as assigned and rotate throughout various departments. Lead under the direction of a Coach or other salaried leader.
- Set the example for the department with job functions, best methods, and work ethic.
- Display a positive attitude, promote teamwork, and support the Operations Coach.
- Maintain a high level of performance when working on-standard in established areas.
- Demonstrate effective leadership in training and safety activities.
- Prepare new hires and those who change departments for upward promotion.
- Communicate effectively with other Team Members and Performance Instructors regarding business objectives or current issues.
- Identify and assist in implementing process improvements or new training processes launched from corporate
Additional Duties and Responsibilities:
- Conduct shift briefing, including safety topics, upcoming events and demand for the day.
- Perform operation tasks (receiving, picking product and loading) to assist in accomplishing daily workload.
- Attend and participate in required LLC training programs; become certified.
- Learn and demonstrate skill on new equipment; become certified.
- Learn new skills and become certified in multiple areas in order to rotate within the facility.
Required Qualifications:
- Certified as industrial powered equipment trainer
- Proven record for complying with safety requirements and ability to build a culture of safety among subordinates and peers
- Demonstrated ability to train and coach others
- Basic computer skills; working knowledge of Microsoft Office
- Ability to learn DFC-specific software, including WAMAS
- Experience and willingness to mentor and coach others
- Places high value on customer (store) service and responds quickly to all needs
- Copes positively in high-stress work environment
- Ability to work independently as well as with a team
Preferred Qualifications:
- High school diploma or GED
- Previous leadership roles in other Lowe’s supply chain facilities, or leadership roles in corporate-led initiatives
- Bi-lingual skills helpful
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
Lowe’s is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.
