Position Overview
The People & Experience Coordinator supports the employee experience through accurate, timely execution of employee lifecycle processes and day‑to‑day HR operations. This incumbent is responsible for operational coordination and administration across onboarding, offboarding, engagement touchpoints, and internal People & Experience support activities.
NOTE: Position is located onsite full-time at our operations center in Charlotte, NC.
Core Responsibilities
Employee Lifecycle Execution
- Coordinate and execute onboarding processes for new employees, ensuring all required steps are completed accurately and on time.
- Conduct new hire check‑ins and early‑tenure engagement touchpoints to support a positive employee experience.
- Manage offboarding and termination workflows, including documentation, system updates, and coordination activities (execution only; no compliance or policy decision‑making).
- Administer exit surveys and compile summary insights for People & Experience leadership review.
- Prepare and distribute reporting in accordance with established processes.
HR Operations & Administrative Support
- Coordinate Operations Center meetings, employee events, and special People & Experience functions.
- Process and track HR‑related invoices, ensuring timely coordination with Finance and internal stakeholders.
- Maintain department reports, trackers, and operational logs to support visibility and accuracy.
- Support electronic records management, including file organization, retention, and audit readiness.
- Maintain and manage People & Experience SharePoint sites, ensuring content is current, organized, and accessible.
Programs & Projects
- Coordinate and support the Internship Program, including tracking, communications, and operational execution.
- Provide support for special projects and initiatives as assigned by People & Experience leadership.
Qualifications
- High School diploma/GED required
- 2+ years’ HR, administrative, and/or related experience, or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company
- Experienced with the MS Office Suite (Outlook, Word, Excel, PowerPoint)
- Familiarity with technology including HCM systems a plus
- Knowledge of standard office procedures and practices
- Demonstrated interpersonal, written, and verbal communication skills
- Strong customer service and results orientation
- Excellent planning, organization and time management skills
- Ability to carry out multiple assignments concurrently
- Ability to interact effectively at all levels and across diverse cultures
- Ability to be an effective team member and handle project assignments responsibly.
- Ability to adapt to changes in the external environment and organization
Securitas is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.
