This role is entrusted with the critical responsibility of managing all incoming telephone communications directed to the hospital's main line, the physician’s answering service, and the internal operator system. In addition to expertly handling calls, this professional graciously welcomes visitors in person, offers comprehensive information, and facilitates reception and paging services to ensure a positive and seamless experience for all guests and staff. The position requires precise coordination of emergency response communications across the facility, encompassing medical, facility and security alerts to safeguard the well-being of patients, personnel, and visitors. Beyond these essential duties, PBX operators diligently monitor hospital alarm panels and skillfully utilize two-way radios, maintaining vigilant oversight and prompt communication throughout the hospital to support its operations and safety protocols.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Regional Medical Center Everett and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Providence Regional Medical Center Everett received the HealthGrades Distinguished Hospital Award for Clinical Excellence four years in a row.
Required Qualifications:
Preferred Qualifications:
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.