Payments Industry Advocacy Senior Lead - Executive Director

Play a crucial role by leveraging your deep industry knowledge to craft unparalleled strategies and solutions, while using your insights to shape innovations and cultivate success. 

As a Payments Industry Advocacy Senior Lead in JPMorgan Payments, you will own the global strategy for market infrastructure and payment clearing systems, shaping our point of view and the firmwide growth strategy for Payments. You will work across lines of business and regions to develop unified industry recommendations and viewpoints. You will develop and execute advocacy strategies to engage with policymakers and regulators, contributing JPMorganChase Payments’ industry expertise to evolving frameworks. 

Job Responsibilities

• Partner with internal stakeholders and clients in consulting-style engagements to understand market infrastructure challenges, regulatory priorities, and operational realities; translate insights into clear advocacy positions and execution plans.
• Apply deep payments industry expertise to define and evolve the firm’s strategy for payment market infrastructures and clearing systems; align advocacy positions with product roadmaps, commercialization goals, and client outcomes.
• Lead cross‑LOB collaboration to craft firmwide viewpoints on emerging regulation, standards, and schemes (e.g., real‑time payments, cross‑border, ISO 20022), ensuring coordinated external engagement.
• Engage with Sales, Product, Banking, and Treasury Officers in account and market planning to deliver strategic industry and treasury solutions informed by regulatory and market developments.
• Serve as a trusted advisor to senior leaders; synthesize market demands and regulatory trends into actionable recommendations and executive-ready narratives. 
• Maintain an open relationship with market regulators and supervisors with insights into regulatory dialogue across the market. 
• Partner closely with Product teams to ensure adherence to local regulations, controls frameworks, and governance approval processes
• Represent the firm in working groups, consultations, and forums.
• Drive measurable outcomes from industry engagement, focusing on well‑documented input to public consultations, prudent risk mitigation, operational readiness, and enablement of business objectives consistent with regulatory requirements and firm policies.

• Establish feedback loops and KPIs to track advocacy impact on client segments, product readiness, operational resilience, and partner satisfaction; communicate progress and risks to leadership.

Required Qualifications, Capabilities, and Skills

• 8+ years of experience in the payments industry or across a broad set of related products, with a record of shaping policy, standards, or market adoption.
• Demonstrated success advising large, complex financial services organizations on go‑to‑market trends and operational readiness; ability to design modified strategies using a consultative approach for complex businesses.
• Deep understanding of the global regulatory landscape impacting payments, and experience translating regulatory developments into business strategy and product implications.
• Proven ability to influence and deliver results in highly matrixed environments; exceptional relationship management skills. 
• Executive communication and storytelling skills; ability to present to senior internal and external stakeholders.
• Strong program leadership: organized, self‑directed, and able to prioritize across multiple markets, timelines, and stakeholder groups.
• Advanced level knowledge of risk management and controls, regional and local nuances, and governance requirements
• Proven ability to identify opportunities for market growth in line with regulatory requirements
• Demonstrated prior experience influencing across functions and teams while delivering value at scale

Preferred Qualifications, Capabilities, and Skills

• Management consulting background focused on payments policy/operations.
• Experience engaging with industry associations, standards bodies, and public consultations; established network across key market infrastructures and policy forums.