Patient Care Navigator

Trinity Health
Albany, NY

Employment Type:

Full time

Shift:

Day Shift

Description:

Patient Navigator

Albany, NY - full time

8am-4:30pm

If you are looking for a position as a Patient Navigator in Albany, this could be your opportunity. Here at St. Peter's Health Partner's, we care for more people in more places. This position is located at St. Peter's Hospital.

Position Highlights:
Quality of Life: Where career opportunities and quality of life converge
Advancement: Strong orientation program, generous tuition allowance and career development
Work/Life: Monday – Friday Office Hours

The Patient Navigator role supportsthe organization's increasing commitment to value-based and patient-centered health care.The patient navigator assists care teams in improving quality performance and support patient engagement to consistently improve health maintenance needs and coordinate care throughout our Clinical Integrated Network, Innovative Health Alliance of New York (IHANY) Patient Navigator encourage preventive and chronic care management, improves health maintenances documentation in the medical record to support quality reporting, and foster strong patient-provider relationships.The patient navigators facilitate necessary follow-up appointments, preventive screenings, and coordinate with primary care staff to increase patient adherence to their established medical plan.Their work is data-driven and utilizes a population health approach to identify and assist patients and providers to improve health care outcomes.

What you will do:

  • Proactively identifies patients with health maintenance or chronic care management needs.

  • Leads patient outreach to ensure health maintenance compliance, especially on preventive services such as annual wellness visits, breast cancer screening, colorectal cancer screening, depression screening, hypertension, and diabetes follow-ups.

  • Supportsprimary care pre-visit planning and quality reporting.

  • Supports Quality Incentive programs to increase Medicare star rating scores and compliance.

  • Supports Clinical Coding Documentation to close gaps in care among target populations.

  • Appropriately refers patients to health coach, social work, health home or other staff, as needed.

  • Acts as a point of contact for patients and families to facilitates access to primary care and preventive services.

  • Reports to System Population Health Performance manager and works in collaboration with primary care teams.

  • Reports equipment malfunction immediately to appropriate resources (Bio-med, manufacturer, other staff).

  • Additional help on front end duties.

  • Performs other duties as assigned.

Qualifications:

  • High School Diploma or equivalent.

  • 8 years of related experiencein a health care setting.

Pay Range: $21.20-$28.26

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

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