Patient Care Coordinator

Join us at the forefront of accessible cancer care! United Theranostics is a brand-new, innovative nuclear medicine clinic revolutionizing how patients access life-changing radiopharmaceutical therapy (RPT) in the community setting. We're breaking down barriers and bringing cutting-edge treatment closer to home. As a newly launched practice, we're building something special from the ground up—a warm, patient-centered clinic where compassionate care meets advanced medicine. Every patient who walks through our doors receives personalized attention in a comfortable, outpatient environment designed with their well-being in mind. This is your chance to be part of something transformative from day one, helping shape the future of community-based cancer treatment!

About the Role: We're searching for an exceptional Certified Medical Assistant (CMA) who is equal parts warm-hearted patient advocate and organizational powerhouse to join us as our Patient Care Coordinator. You'll be the heartbeat of our clinic—the friendly, reassuring face that patients see first and the steady, skilled professional who guides them confidently through every step of their care journey. This isn't your average front-desk role. You'll seamlessly blend concierge-level patient experience—think white-glove scheduling, empathetic communication, and meticulous attention to detail—with meaningful hands-on clinical care, from taking vitals to preparing patients for life-changing procedures. If you love making people feel truly cared for, thrive in a fast-paced environment, and want to do work that genuinely matters, this is the role for you.

What You'll Do:

• Be the warm, welcoming first impression every patient deserves—because first impressions in healthcare are everything
• Handle calls, emails, and patient inquiries with professionalism, empathy, and a calm, reassuring presence
• Shepherd patients seamlessly through registration, treatment, and post-care follow-up
• Verify and accurately enter patient information and insurance details with precision
• Process copays and safeguard medical records with the utmost discretion
• Collaborate closely with physicians and clinical staff to deliver coordinated, seamless care
• Own appointment scheduling and patient communications—keeping every moving piece running smoothly
• Assist with supply ordering and receiving to keep the clinic running at full capacity
• Step into clinical care confidently: take vitals, prep patients for procedures, and document critical medical information
• Keep exam rooms spotless, stocked, and procedure-ready at all times
• Assist patients with mobility, transfers, and comfort during procedures with skill and compassion
• Perform all CMA duties within scope—because safety and excellence are non-negotiable

About Our Team: We're a tight-knit, collaborative crew that moves fast, communicates openly, and genuinely enjoys showing up for each other—and for our patients. As a growing start-up clinic on the cutting edge of radiopharmaceutical therapy, we offer rare exposure to clinical research through ongoing trials and the chance to grow your skills in one of the most exciting frontiers in oncology. In a small clinic like ours, no two days look the same. You'll wear many hats, make real decisions, and see the direct impact of your work on patients' lives every single day. If you love variety, thrive with ownership, and want your work to truly mean something—you'll feel right at home.

What You'll Need to Get the Job Done:

• Associate's degree or equivalent experience
• Certified Medical Assistant (CMA) credential, preferred
• 3+ years in a healthcare or medical office setting
• Familiarity with medical terminology and insurance workflows
• Discretion with confidential information and sound judgment
• Ability to sit, bend, squat, and assist with patient transfers as needed

What Will Make You Great at This Job:

• Strong multitasking and time management skills—you juggle with grace
• Rock-solid reliability and punctuality the team can count on
• A naturally warm, patient-centered approach that puts people at ease
• Clear, confident communication with patients and colleagues alike
• Deep compassion and empathy—especially for patients navigating a cancer diagnosis
• Flexibility and composure in a dynamic, ever-evolving clinical environment
• Laser-sharp organizational skills and obsessive attention to detail
• A true team player mentality—no task is beneath you, no challenge too big

Come build something meaningful with us. At United Theranostics, you won't just have a job—you'll have a purpose. Join a team that's rewriting what community cancer care looks like, one patient at a time.