Patient Access Specialist

Performs Patient Access functions of a specialized nature through the application and interpretation of policies and procedures and requiring the use of independent judgment in a medical setting. This includes mastery of registration insurance scheduling and billing/POS collections (OLJ) in multiple locations which include varying clinical demands as well as registration criteria. Additionally Patient Access Specialists are the first line of dialogue about Financial Assistance through financial screening. Offer financial screening with a mini screening at registration and refer to the Financial Coordinators for financial counseling support and screening.

• Demonstrates exceptional customer service both for in-person and telephone activities.

• Demonstrates expected behaviors applicable to the Medical Center and Revenue Cycle access systems and policies procedures and guidelines.

• Receives funds issues receipts balances cash journals and makes deposits.

• Maintains current working knowledge; adheres to Revenue Cycle policies and procedures; performs problem-solving activities.

• Performs area-specific support activities.

• Demonstrates engagement in the work team and goals of the Revenue Cycle.

• In addition to the above job responsibilities, other duties may be assigned.

MINIMUM REQUIREMENTS

Education: High School Graduate or Equivalent.
Experience: No experience required.
Licensure: None required.

PHYSICAL DEMANDS

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

The starting base rate for this role is $17.50 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.

Job Profile

J1698 - Patient Access Operations and Service 1

Career Stream and Level

Operations and Service-O1

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.