Parts Operations Analyst

Hino is looking for a self-driven, detail-oriented, and analytical Parts Operations Analyst to join our team. In this role, you will lead the coordination, development, and ongoing support of aftermarket and OE parts programs, while leveraging inventory planning, forecasting, purchasing, and reporting capabilities to drive program success.

The successful candidate will play a key role in supporting program launches, pricing strategies, and promotional initiatives, while ensuring inventory health, supplier performance, and data integrity.

Core Responsibilities Include:

Aftermarket Programs & Sales Enablement

• Lead the development, launch, and ongoing maintenance of aftermarket parts and accessory programs, managing the full lifecycle from concept through go-live
• Drive product selection, program structure, and channel support for aftermarket and accessory product lines
• Coordinate with suppliers for vendor development and program execution
• Identify, implement, and refresh improvements and marketing initiatives for existing programs
• Develop and execute promotional strategies and materials for parts programs
• Coordinate with suppliers to develop training content and materials for OE and aftermarket parts programs
• Support sales development activities related to parts and accessories
• Create and maintain parts catalogs and program documentation

Forecasting, Order and Inventory Management

• Utilize demand analysis to forecast replenishment parts accurately
• Maintain and update lead times and safety stock to ensure timely material flow
• Review and maintain MRP integrity for a viable inventory plan
• Control and report inventory turns for assigned parts
• Optimize inventory performance, focusing on turnover and obsolescence exposure control
• Analyze stock adjustments and conduct variance analysis for inventory accuracy
• Track service campaigns to ensure proper parts coverage
• Seek maximum recovery for surplus and obsolete inventory
• Analyze and process inventory returns from dealers

Supplier Relationship and Purchasing

• Negotiate with vendors to secure favorable terms, pricing, and availability
• Solicit and evaluate quotations, place purchase orders, and follow up on supplier commitments
• Develop and maintain support documents and spreadsheets for informed buying decisions
• File claims with suppliers when necessary

Reporting and Analysis

• Track and report on program performance, sales results, and promotional effectiveness across aftermarket and accessory product lines
• Prepare and distribute reports based on set cadence, covering areas such as purchase orders, inventory, margins, and other key performance indicators
• Analyze and resolve planning and scheduling issues with cross-functional departments
• Create monthly reports on price variance, delivery conditions, project status, and other performance criteria
• Validate data related to parts purchased, ensuring the accuracy and consistency of supersession information in the system, and confirming it aligns with reports and records
• Generate ad hoc reports per management requests

Collaboration and Communication

• Collaborate with internal teams including Customer Service, Warehouse Team, Parts Sales/Marketing, Hino Field Personnel, Manufacturing, and Finance
• Foster strong relationships with domestic and international suppliers, dealer parts managers, and occasionally dealer principals

Preferred Qualifications:

Education:

• Bachelor's degree in Supply Chain Management, Business Administration, or related field. Relevant certifications (CSCP, CPIM) or work experience will also be considered

Experience:

• Minimum of 2 years of analysis experience. Inventory planning and purchasing experience is preferred

Skills:

• Strong organizational skills and the ability to prioritize effectively
• Goal-oriented mindset with a commitment to task completion
• Logical thinking and creative problem-solving abilities
• Ability to think strategically and consider the big picture
• Highly motivated, patient, and diligent
• Proficient in mathematics and numerical analysis
• Excellent oral and written communication skills

Specialized Knowledge:

• Well-developed computer skills, including Microsoft Office, particularly Excel (e.g., pivot tables, XLOOKUP, IF). Familiarity with Access is desirable

Other:

• Quick learner with a positive and effective phone communication style
• Ability to build rapport with customers, suppliers, and colleagues
• Business acumen
• Strong follow-up and follow-through abilities
• Desire for continuous learning and contributing to the organization's success
• Effective collaboration with internal and external customers

This is a hybrid position located in Novi, MI reporting to the Sr. Manager, Parts Operations.

Hino Trucks is an E-Verify employer. All new hires will be required to verify their eligibility to work in the United States through the E-Verify system. Employment is contingent upon verification of the candidate’s identity and employment authorization as required by federal law.

For more information on E-Verify, please visit www.uscis.gov/e-verify.