On-campus conference housing is available to college-sponsored groups from late May to early August. The summer conference program serves many groups, including camps and conferences. The Conference Assistant (CA) is an important member of the Operations staff who will be involved in the summer conference housing program. They are generally an undergraduate student who serves a group of conference guests staying in the residence halls during their particular conference. The CA will be responsible for administrative duties such as check-in and check-out, as well as creating a comfortable and welcoming atmosphere for all conference guests.
This is a part-time position and can work up to 18 hours per week.
ESSENTIAL FUNCTIONS and DUTIES
- Assists in building and room preparation by decorating staff room doors and bulletin boards with information about campus & complete work order requests, and other duties as assigned.
- Manages keys, completes key inventories after each conference, provides accountability for loaned room keys, and assures proper usage of College and master keys among the hall staff.
- Works closely with all campus constituents, and other staff, to provide incoming students, families, and conference guests a positive experience.
- Provides excellent service to guests and be an ambassador of Tyler Junior College, the Department of Residential Life & Housing.
- Completes residence hall room checks, which requires inspecting all resident rooms and public areas, upon completion of each conference, and complete appropriate forms and submitting necessary work orders in a timely manner.
- Knows, enforces, and is able to explain the Residential Life & Housing policies.
- Responds to emergencies per Residential Life & Housing emergency protocol.
- Serves on an on-duty rotation, acting as a resource and the primary representative of the Department.
- Residential Life & Housing during weekdays between 5:00 PM and 8:00 AM, and weekends from Friday at 5:00 PM to Monday at 8:00 AM, and when the College is closed.
- Will need to work over holidays (Memorial Day, 4th of July, and others).
- Resides in halls being utilized by guests to provide assistance and support when needed and when on –duty rotation.
- Works scheduled check-in and check-out shifts, follow check-in and check-out procedures, distribute, and collect keys, and complete other tasks/duties as assigned.
- Is able to be available Monday through Friday most weeks for camps/conferences check-in/check-out either between 7:00 a.m.-12:00 p.m. or between 12:00 p.m. – 5:00 p.m.
COMPETENCIES
Knowledge, Skills, and Abilities
Collaboration/Teamwork, Communication (Oral and Written), Interpersonal Skills, Leadership, Multi-tasking, Organizational Skills, Problem-solving, Time Management, Adaptability, and Professionalism in an Education Setting.
Work Environment:Approximately 50% indoor and 50% outdoor settings, including tours and events. The position requires regular outdoor work in all conditions, occasional work outside normal business hours (including evenings, weekends, and holidays), and participation in an on-call rotation.
Physical Demands:Prolonged standing and walking, frequent reaching, bending, pushing & lifting up to 50 pounds, and extended periods of verbal communication.
Travel Required:Yes – approximately 50%. Travel includes operating golf carts on the main campus and conducting supply runs within a 10-mile radius of the main campus.
If travel is required, the candidate must have and maintain a current, valid Texas driver’s license and an acceptable driving record.
QUALIFICATIONS
Required Education/Experience
- High school diploma or equivalent.
- Must live on-campus during employment.
- Conference Assistants may be required to relocate from their summer housing assignment to a temporary assignment near their on-duty rotation responsibilities.
- All vacations must be approved by your supervisor(s).
EXPECTATIONS
- Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities are subject to change at any time, with or without notice.
- Will have contact – in person, by email, or by phone – with staff, students, and the general public.
- Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.
- Regular and punctual attendance is an essential function of each employee.
NOTE: With or without reasonable accommodation, the individual in this position must possess the competencies and must be able to perform the essential functions and duties of the job as described above, including essential tasks requiring specific physical demands.
