Park Flag helps keep downtown moving. The City of Flagstaff is seeking a customer-focused Parking Enforcement Officer to support the ParkFlag Comprehensive Parking Management Program and help ensure safe, accessible, and well-managed parking throughout the downtown business district. In this role, you will patrol downtown by foot, bicycle, and vehicle to enforce parking regulations, provide information to residents and visitors, and help maintain a positive and welcoming experience in the community. Parking Enforcement Officers issue citations and warnings, utilize enforcement technology such as handheld devices and license plate readers, assist with abandoned vehicle follow-up, and support parking operations including basic maintenance of parking kiosks and signage. This position is ideal for individuals who enjoy working outdoors, engaging with the public, and contributing to the safety, accessibility, and vibrancy of the Flagstaff community while serving as an ambassador for ParkFlag and the City.POSITION RESPONSIBILITIES- Provides excellent customer service to both internal and external customers. Act as an ambassador of ParkFlag and the City of Flagstaff ensuring a positive customer experience.
- Safely patrols the City of Flagstaff downtown business district by foot, bicycle and automobile to enforce the city's parking regulations.
- Issues citations to violators of the parking regulations.
- Answers inquiries from the public concerning the city's parking regulations, and directs citizens to the proper authorities for disposition of complaints or inquiries, if necessary.
- Reports any suspicious activities to commissioned officers.
- May provide traffic control assistance to regular officers as assigned or needed in connection with special or emergency situations.
- Utilizes ParkFlag's enforcement software system to issue parking warnings and citations in accordance with the Comprehensive Parking Management Program.
- Operate a handheld device on a regular basis in varying weather conditions.
- Utilizes license plate reader for enforcement activities while operating automobile.
- Appears and testifies in administrative hearings on parking tickets, utilizing prepared evidentiary reports such as drawings, ticket history, and written documentation.
- Follows up on abandoned vehicle reports and arranges to meet with city contracted towing companies for removal of the vehicles.
- Use handheld tools, including wrenches, locks, and devises such as wheel clamps (boots). Installs wheel clamps on vehicles, as necessary.
- Performs general maintenance on pay-to-park equipment, including handheld devices, parking kiosks, and signage.
- Performs related duties as required.
To review the full job description for this position, please click the following:LINKMINIMUM REQUIREMENTS- High school diploma or G.E.D.
- Must possess, or obtain upon employment, a valid Arizona driver's license.
- Or any combination of education, experience, and training equivalent to the above Minimum Requirements.
DESIRED EXPERIENCE AND TRAINING- 1-3 years clerical experience, including typing and data entry.
- Ability to learn and apply general maintenance procedures for digital meter equipment.
OTHER REQUIREMENTS- Regular attendance is an essential function of this job to ensure continuity.
- Must recognize and accept the expectation of ethical and law abiding behavior in both professional and personal life, as an example to the public you serve.
- Ability to walk parking control routes on a sustained basis, sometimes under adverse weather conditions.
- Willingness and ability to submit to, and pass, an extensive police background check, including a lie detector and pre- and post- employment drug screening.
- Ability to become certified by ACJIS for computerized inquiries on vehicle registrations.
CURRENT COMPENSATION AND BENEFITS:
We are dedicated to fostering an inclusive and positive work environment. We offer competitive pay, outstanding benefits, and the chance to work with a committed team making a difference in our community. Located in the beautiful mountain town of Flagstaff, AZ, you’ll enjoy a unique quality of life with outdoor recreation, stunning scenery and a welcoming community.
Our total compensation package includes best-in-class benefits and an annual salary of$38,480.00 - $57,720.00, based on the candidate's qualifications and experience. Plus:
Arizona State Retirement System with 100% Match
Employees are members of Arizona State Retirement System (ASRS) with a mandatory contribution rate of 12%
457 Deferred Compensation Options
Up to 4% Annual Pay for Performance Increase
Group Insurance including Health, Dental and Vision coverage
Flexible & Health Savings Accounts
13 Paid Holidays, Vacation, Sick Leave, Personal Leave, Paid Parental Leave, Bereavement, Jury Duty
Life Insurance, AD&D, Short- and Long-Term Disability and Voluntary Life Insurance
First-Time Homebuyer Assistance
Qualified Public Student Loan Forgiveness Employer
Tuition Assistance
Employee Clinic, Telehealth, Wellness Program & Incentives
Tobacco Cessation Program
Employer Assistance Program
Recognition includingWorkiversary, Wonderful Outstanding Worker (WOW), On-the-Spot, 7k Award, and City Manager's Excellence Awards
Employee Discounts:MountainLine Bus Eco Pass, Aquaplex, and Recreation Centers
Please note that Compensation and Benefits are subject to change based on future policy change, budgetary impact, and Council changes.
The City of Flagstaff is looking for team members who are passionate about community, innovation, and quality of life. Come be a part of this cool community andsee why the City of Flagstaff is a great place to work!
