Osceola County Programs Manager

Company Description: Recovery Connections of Central Florida is a dedicated organization committed to supporting individuals on their journey to recovery from substance use challenges. We believe in the transformative power of peer support and aim to create a compassionate and empowering environment for all those we serve.

Job Description: We are seeking a motivated and experienced Programs Manager to lead our team of Certified Recovery Peer Specialists in Osceola County. The Osceola County Programs Manager will oversee the delivery of high-quality peer support services, ensure compliance with regulatory requirements, and foster a supportive and collaborative team environment. The ideal candidate will have a strong background in the recovery field, exceptional leadership skills, and a passion for supporting individuals in their recovery journey.

Key Responsibilities:

• Team Leadership and Supervision: Provide leadership, supervision, and mentorship to a team of Certified Recovery Peer Specialists. Foster a positive and collaborative team environment that promotes professional growth and development.
• Compliance and Documentation: Ensure all services comply with state and federal regulations, organizational policies, and funding requirements. Oversee accurate and timely documentation of peer support activities, including case notes, progress reports, and outcome measures. Prepare and submit required reports to regulatory agencies and funding sources.
• Quality Assurance: Monitor and evaluate the effectiveness of peer support services. Implement best practices and continuous quality improvement initiatives to enhance service delivery.
• Training and Development: Develop and deliver training programs for Certified Recovery Peer Specialists to enhance their skills and knowledge. Stay current with developments in the field of peer support and integrate new knowledge into training initiatives.
• Case Consultation and Support: Provide consultation and support to Certified Recovery Peer Specialists in managing complex cases, including crisis intervention and de-escalation techniques.
• Program Coordination: Collaborate with senior leadership and other stakeholders to coordinate and implement peer support programs effectively. Participate in program planning, evaluation, and quality improvement efforts.
• Community Engagement: Represent Recovery Connections of Central Florida at community forums, meetings, and events to promote peer support services and advocate for the needs of individuals in recovery.

Qualifications:

• Lived experience with substance use challenges is required.
• Minimum of 2+ years of experience in the recovery field.
• Current certification as a Certified Recovery Peer Specialist (CRPS).
• Previous supervisory or leadership experience preferred.
• Strong interpersonal skills with the ability to build rapport and trust with diverse populations.
• Excellent communication skills, both verbal and written.
• Knowledge of recovery-oriented principles and practices.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite and other relevant software applications.

Education:

• High school diploma or equivalent required.

Job Type: Full-time

Benefits:

• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Evenings as needed
• Monday to Friday
• Weekends as needed

Work Location: In person