Ophthalmic Tech, Full Time Washington

Find your calling at Mercy!

Greets patients and escorts them to and from the examining rooms. Obtains ocular, medical and family history; assists doctor during exam or minor surgery as well as with any additional testing. Assists the screeners, surgery scheduling tech and front desk areas as needed; answers patient telephone calls.All the duties, responsibilities and qualifications documented in this job description are subject to reasonable accommodation. This job description is not to be construed as a detailed statement of duties, responsibilities or requirements. Employees of St. Johns Health System are expected to comply with all federal, state and local regulations in addition to organization policy and procedures. Performs related duties as assigned.

Position Details:

Ophthalmic Technician / Ophthalmology Assistant

Our Mercy Specialty Clinic is seeking a compassionate and detail-oriented Ophthalmic Technician to join our eye care team. This role plays a vital part in delivering high-quality care by supporting physicians, assisting patients throughout their visit, and ensuring efficient clinic operations.

Due to the specialty of the clinic, we are seeking one who has previous experience is ophthamtry!

Position Summary

The Ophthalmic Technician greets patients, escorts them through the clinic, obtains medical histories, assists providers during examinations and minor procedures, and performs a variety of diagnostic tests. This position works closely with physicians, optometrists, and clinic staff to provide exceptional patient care while maintaining a clean, organized, and compliant clinical environment.

Key Responsibilities

Patient Care & Clinical Support

• Greet patients and escort them to and from examination rooms
• Obtain ocular, medical, and family history
• Assist physicians during exams, minor surgeries, and in-office procedures
• Instruct patients on medications, testing, and surgical procedures
• Perform or assist with ordered diagnostic testing
• Perform pre-operative procedures including A-Scans, pulse, and blood pressure
• Administer and assist with eye drops, ointments, and irrigating solutions (preferred)

Diagnostic Testing

• Perform handheld tonometry
• Conduct visual field testing, PAM, BAT, color vision testing, and Amsler grid
• Perform pupil evaluations, confrontation fields, extraocular motility testing
• Operate equipment including automated keratometry and corneal topography

Clinic & Equipment Support

• Set up, prepare for, and assist with surgical procedures performed in-office
• Clean and stock exam rooms and sterilize instruments
• Maintain accurate records and take dictation
• Stock supplies on a weekly basis

Communication & Administrative Support

• Answer and screen telephone calls
• Triage emergency calls and return patient messages
• Assist with surgery scheduling and screening as needed
• Provide front desk coverage when necessary
• Assist optometrists with contact lens insertion, removal, cleaning, ordering, and returns

General Duties

• Perform additional duties as assigned
• Follow universal precautions at all times
• Wear appropriate personal protective equipment
• Adhere to dress code and maintain a professional, well-groomed appearance
• Meet Health System attendance standards

Qualifications

Required

• High School Diploma or GED
• Strong telephone and communication skills
• Ability to work effectively with patients, staff, and the public
• Ability to interpret and apply policies, procedures, and clinical guidelines

Preferred

• Knowledge of ophthalmology and optometry office procedures
• General medical knowledge of anatomy, physiology, and ocular/systemic diseases
• Experience with pharmacology related to eye care
• Minimum of one year of prior related work experience

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.