Operations Support Coordinator

Our client a leading energy holding company in the United States, that operates as a regulated utility, specializing in natural gas and electric energy distribution.

Join their Gas Operations Integration Center as a key member supporting our operational excellence through top-notch clerical and administrative work!

What You’ll Do:

• Deliver timely, accurate preparation of work in a highly efficient team environment
• Foster excellent internal and external customer service
• Support the application, receipt, distribution, and execution of permits
• Manage One Call process and Site Readiness details
• Create and update WMS/DIS order types
• Utilize various PC applications (WORD, Excel, PowerPoint), and email via Lotus Notes
• Prepare correspondence, handle office administration, and participate in customer complaint resolution
• Drive administrative efficiencies and communicate effectively across the team

What You’ll Bring:

• High school diploma or equivalent
• Strong written and oral communication skills
• Demonstrated experience with WORD, Excel, PowerPoint, and working within a collaborative team
• Excellent interpersonal skills and a proven track record in customer service (internal and external)
• Ability to work independently with limited direction

Preferred Qualifications:

• Proficiency in WMS, DIS, and Lotus Notes (SAP experience a plus, not required)
• Basic understanding of the utility industry