Operations Manager

GEARYS Beverly Hills is looking for an Operations Manager who will oversee and direct the Operations Warehouse Functions within the Landmark Flagship

Responsibilities include but not limited to:

• Building maintenance (Electricians, construction, plumbing, HVAC, elevator, fire compliance, etc)
• Building security systems (Cameras, alarms, etc)
• Logistics (City permits for events, construction, etc)
• Regulation compliance (Fire, accessibility, building codes, etc)
• Warehouse operations (Scheduling, management, operational efficiency, etc)
• Construction (New buildouts, renovations, etc)
• Budget management
• Expert on all Standards Operating Procedures, Systems, Tools and ensuring the smooth running of operations to enable the ultimate client experience and act as a resource for the Team.
• Achieve Financial Plans
• Plan, coordinate, and facilitate annual inventory, achieve target shrink goals
• Partner with Management and stock teams to continuously improve stock space for multi-level store for optimum efficiency
• Train and Supervise Shipping & Receiving, Warehouse and Events groups
• Partner with Management and vendors to coordinate and execute various high-profile in-store and off-site events
• Foster relationships with Chain-Logistics, Store Planning, Client Relations, Training and Visual Merchandising contacts
• Responsible for all aspects of employee supervision, not limited to—interviewing, hiring, training, coaching, developing and performance evaluation
• Collaborate with Management Team to develop and execute strategic initiatives focused on increasing operational efficiency
• Acting as the primary information source for the team, maintaining compliance and consistency, and taking corrective action when needed
• Lead all operationally aligned staff, coaching and inspiring the team to provide impeccable service
• Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect and teamwork

Skills & Qualifications

• Preferred Luxury Retail industry experience
• Preferred Bachelor’s degree from a four-year college or university; or 4 or more years related experience and/or training; or the equivalent combination of education and experience  
• Strong delegation skills
• Directs work of others, sets priorities and work together toward project objectives
• Strong time management skills and ability to meet deadlines
• Ability to run warehouse team at high levels of efficiency
• Coaching/leadership skills
• Flexibility to support occasionally extended and after hours, during sales and holiday season
• Ability to provide and receive constructive feedback
• Prioritize the delivery of impeccable service to both internal and external clients
• Strong organizational skills
• Ability to multitask and juggle multiple concurrent tasks or projects
• Effective communication skills
• Strong soft skills and ability to work with a diverse workforce
• Versatile, Responsive and Proactive, with the ability to adapt to fast-paced changes and shift focus easily.
• Responds timely to inquiries, requests, complaints and coordinates appropriate follow up.
• Leadership skills, navigate internal organizational resources to evaluate potential solutions is preferred.

Salary range is $125K- $175K DOE