Operational Risk Senior Officer - Operations Oversight

Important Note: If you are selected to move forward in the process, next steps for this job may include an on-line assessment and a video screen.  Please make sure your profile includes a current email address that you check regularly (including your spam folder) as the invitations for these activities will be emailed to you.  For internal candidates, you must apply via the Jobs site on Teamworks or Teamworks at Home and please ensure your profile lists a personal (external) email address as your primary email address so you can receive communications and complete these potential activities. Please refer to the Team Member Handbook for more information on the Internal Job Opportunities Process.

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At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

As the company's second line of defense, Corporate Risk — or Independent Risk Management — provides independent oversight of risk-taking activities. Independent Risk Management establishes and maintains Wells Fargo's risk management program and provides oversight, including challenges to and independent assessment of, the frontline's execution of its risk management responsibilities. We manage risk according to the Risk Management Framework and ensure all employees understand their individual accountability for managing risk. Corporate Risk roles depend on a variety of skills, including: Data analysis and synthesis, root cause analysis, change management, process management & execution, risk governance, risk strategy, risk identification & assessment, risk prevention, controls & mitigation, risk monitoring, reporting & escalation, risk systems & technology.

The Operational Risk Sr. Officer role is responsible for the Operations and Utility functions and will be considered a thought leader, and will assist the business oversight leader with all matters pertaining to Operational Risk coverage and oversight.  In this capacity, this role reviews and challenges significant Front Line operational risk program execution, including, but not limited to;  business continuity, payments, external fraud, information risk management, safety and physical security, transaction processing and execution, third-party risk management and various risk assessment policies and programs.
The Operational Risk professional in this role will also develop detailed understanding of business strategy, the customer base, products and services and other relevant industry issues, frameworks and emerging risks. This role will support leadership and other risk professionals with execution of work, documentation, reporting and lead tactical efforts related to the overall scope of work.

The selected candidate will drive business engagement and effect change.  This position will partner with both internal and external stakeholders, including senior management from all three lines of defense, as well as relevant regulatory agencies.  

Specific responsibilities will include, but not be limited to, the following:

• Oversee and challenge Operations functions across all operational risk routines including; plan, identify and assess, control and mitigate, test and validate, monitor and report
• Perform independent risk assessment of the Operations function, inclusive of emerging risks
• Review and challenge of the Operations functions risk acceptances and new business initiatives
• Use subject matter expertise and industry knowledge to provide independent oversight and credible challenge to the Line of Business’ operational risk management activities
• Active engagement in key Operations risk governance routines inclusive of strategic planning sessions, governance committees and business reviews
• Support the Business Oversight Leader with the performance of an independent risk assessment of the Enterprise Functions front line, inclusive of emerging risks
• Understand, review and challenge the Enterprise Functions front line risk acceptances and new business initiatives
• Identify and escalate to business oversight leadership conflicts with risk management results and expected business outcomes
• Influence appropriate risk management prioritization by the front line to enable the business to meet strategic objectives, while meeting operational risk program expectations
• Evaluate cross-program and cross-group analytics to identify opportunities and best practices to influence stronger risk management practices by the business
• Active engagement with IRM risk teams supporting various risk types to ensure appropriate alignment and prioritization
• Develop and deliver oversight content summarizing the results of the independent risk assessment activities
• Develop and maintain relationships with Business Managers, Independent Risk teams, and Group Control Executive teams
• Provide a business-centric view to IRM Risk Programs as needed
• Business engagement to drive and effect change
• Partners with both internal and external stakeholders, including resources from all three lines of defense
• Successfully review and challenge business operational risk management practices and outcomes
• Build and sustain a strong risk culture including a balanced approach through working in cooperation and consultation with all lines of defense across the enterprise
• Leverage experience to bring industry leading standards, practices and tools to the organization

• 10+ years of experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, IT systems security, business process management) or 10+ years of financial services industry experience, of which 7+ years must include direct experience in risk management

• Experience developing and cultivating professional relationships
• Ability to articulate issues, risks, and proposed solutions to various levels of staff and management
• Ability to influence and collaborate at all internal organizational levels
• Ability to interact with all levels of an organization
• Strong strategic and conceptual thinking skills
• Ability to articulate complex concepts in a clear manner
• Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills
• Ability to interact with integrity and a high level of professionalism with all levels of team members and management
• Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment

• Experience with management-level governance committee and/or new business/products
• Experience in building or evaluating Operational Risk Management Programs (e.g., ERIA, IORA, Issue Management, etc.)
• Experience developing strong working relationships with key senior business, audit, legal, compliance and risk leaders.
• Leadership experience in a related operations, risk management, audit or compliance role.
• Proficiency use in risk management tools
• RCSA (risk and control self-assessment) knowledge and experience
• Strong understanding of multiple operational risk management programs
• Experience and knowledge of domestic and international  payments processing rules and requirements. (such as but not limited to ACH, Wire transfers, payment life cycle)
• Advanced knowledge of multiple Wells Fargo payments related business lines and payment products including securities related businesses.
• Demonstrated ability to actively lead large scale, cross functional projects/discussions, work through issues and drive decisions.
• Proven progressively responsible career growth
• Experience with various risk types such as but not limited to: operational, conduct, reputation,  business continuity , business resiliency and disaster recovery, data management, external fraud, , market risk, fiduciary and investment bank, financial reporting, human capital, information management, safety and physical security, technology, third party.

• Ability to travel up to 10% of the time

NC-Charlotte: 401 S Tryon St - Charlotte, NC
TX-Irving: 5000 Riverside Drive - Irving, TX
IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA
MN-Minneapolis: 600 S 4th St - Minneapolis, MN
AZ-Tempe: 1150 W Washington St - Tempe, AZ
MO-Saint Louis: 1 N Jefferson Ave - Saint Louis, MO

• All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
  
  Relevant military experience is considered for veterans and transitioning service men and women.
  Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Benefits
 

Visit https://www.wellsfargo.com/about/careers/benefits for benefits information.