Work Arrangement: Onsite
Location: Washington, DC (20024)
Employment Type: Contract
Engagement Type: W2 or 1099 only; no C2C
Position Overview
Dhaka Technologies Limited is seeking an experienced Senior Project Manager (Continuous Improvement) for a Client to lead release management, operational excellence, and continuous improvement initiatives within a large-scale technology program environment.
The ideal candidate will bring strong senior-level project and program management experience, a deep understanding of the software development life cycle, and a proven ability to lead cross-functional teams, improve delivery processes, and drive measurable business outcomes.
Key Responsibilities
- Lead and manage release management and continuous improvement activities from a senior leadership perspective.
- Oversee key aspects of the software development life cycle within a Project Management Office environment.
- Facilitate and manage the planning, execution, and follow-up of quality improvement and process improvement initiatives.
- Ensure continuous improvement initiatives are aligned with organizational goals, strategic priorities, and delivery timelines.
- Partner with cross-functional teams to support goal alignment, operational efficiency, and process standardization.
- Manage a portfolio of projects focused on reducing waste, improving quality, increasing efficiency, and delivering greater business value.
- Work with department leaders, vendors, and stakeholders to identify process bottlenecks, redundancies, gaps, and opportunities for improvement.
- Conduct regular release meetings across multiple functional areas to support timely product delivery.
- Ensure improvement events are followed through to completion, including scheduling, facilitation, and recurring status reviews with all relevant parties.
- Drive a sustainable culture of continuous improvement, operational excellence, accountability, and measurable performance.
- Define, monitor, and report on quantifiable KPIs, including waste reduction, efficiency improvement, quality pass rate, and process control metrics.
- Lead the planning, implementation, management, and reporting of large and complex initiatives.
- Develop roadmaps, project plans, timelines, and delivery strategies in partnership with program leaders and stakeholders.
- Support staffing and resource planning decisions based on current organizational capabilities and future program needs.
- Collaborate with managers and directors to prioritize work, set deadlines, assign resources, and uphold standardized processes throughout the SDLC.
- Maintain and improve project governance, including roles, responsibilities, milestones, outcomes, and reporting expectations.
- Drive consistent communication, project tracking, stakeholder visibility, and internal awareness across a portfolio of work.
- Work directly with vendors and stakeholders to reduce ambiguity, manage expectations, and support successful delivery.
- Establish a consistent reporting and daily management cadence, including clear accountabilities, roles, and responsibilities for key stakeholders.
- Monitor compliance with project management standards, policies, procedures, templates, and best practices.
- Lead project management transformation and change management initiatives.
- Serve as an escalation point for direct reports, senior management, directors, and other key stakeholders.
- Apply project management methodologies, best practices, and standards to ensure successful delivery.
Required Qualifications
- 16+ years of experience using Microsoft Office and PowerPoint.
- Bachelor’s degree in Information Technology, a related field, or equivalent professional experience.
- 10+ years of progressive experience in project and program management.
- 15+ years of experience managing people, performance, process development, and change management practices for medium to large teams.
- 10+ years of experience delivering high-value, client-facing software projects across multiple teams and customers.
- 10+ years of experience developing and improving consistent, repeatable outcomes within a Project Management Office.
- 10+ years of experience devising or modifying procedures to solve complex problems while considering system capacity, operational constraints, timelines, and desired outcomes.
- 7+ years of progressive operational leadership or consultative experience in a hospital or health system setting.
- 10+ years of experience with program development involving clinical evidence, outcomes analysis, process flow analysis, and end-user relationship management.
- 15+ years of strong analytical, quantitative, and problem-solving experience.
- 7+ years of experience and thorough understanding of core business processes within healthcare organizations.
- 15+ years of management experience with individual contributors and/or supervisors.
Preferred Skills and Competencies
- Strong understanding of SDLC processes and project delivery frameworks.
- Proven experience implementing project management methodologies and best practices.
- Strong vendor management experience.
- Excellent leadership, communication, facilitation, and stakeholder management skills.
- Demonstrated ability to manage complex initiatives in highly structured environments.
- Strong change management, governance, and operational improvement background.
- Ability to create clarity, drive accountability, and maintain executive-level visibility across multiple workstreams.
- Experience supporting healthcare technology, enterprise systems, or large-scale public sector programs is highly desirable.
How to Apply
Qualified candidates who are confident they meet the requirements are encouraged to send their updated CV to: [email protected]