Position Title: OMS Analyst
Location: Hoboken, NJ
Reports to:Senior Manager, Product Information Management
Job Summary:
The OMS Analyst role on the OMS (Order Management System) Team will support growing Order Management System with our Direct To Consumer (DTC) business. The Analyst will build/maintain business configurations, rules and workflows within the OMS platform. This role will work closely with ERP, Consumer Services, Commerce and Content Management teams.
Primary Responsibilities:- Work closely with Business, Consumer Services and Supply Chain teams to understand and document business requirements
- Work closely with the Product teams to clearly understand the roadmap and business impacts
- Drive requirements gathering user workshops, document use cases, create user stories and design workflow processes
- Work with Tech Lead to translate requirements into technical specifications and create data mapping artifacts
- Assist with training documentation and knowledge transfers
- Assist QA team with development of functional test plans and facilitate user acceptance process
- Develop comprehensive understanding of the business processes as well as a strong working rapport with business users
- Help validate existing business rules for each brand and create new/improve existing business rules based on the brand needs
- Work independently while juggling multiple projects simultaneously
Key Qualifications:
- BS in Computer Science, related educational experience, or related professional experience
- Experience with B2C and B2B eCommerce systems is required
- Experience working with anyOMSis required, experience with Deck Commerce or SF/Mainstreet is a big plus
- Understanding of the inventory management, order allocation, fulfillment and returns management is required
- A high-level understanding of the order lifecycle and order attributes flow across eCommerce ecosystem
- Experience working on the integration with the ERP system is nice to have, SAP/JDE/Oracle EBS knowledge is a big plus
- Understanding of the payment processing and fraud management is nice to have
- Possess and demonstrate strong logical and critical problem-solving skills
- Should have worked in an Agile environment
- Should have used issue tracking tools like JIRA
Newell Brands (NASDAQ: NWL) is a leading global consumer goods company with a strong portfolio of well-known brands, including Rubbermaid, FoodSaver, Calphalon, Sistema, Sharpie, Paper Mate, Dymo, EXPO, Elmer's, Yankee Candle, Graco, NUK, Rubbermaid Commercial Products, Spontex, Coleman, Campingaz, Oster, Sunbeam and Mr. Coffee. Newell Brands' beloved, planet friendly brands enhance and brighten consumers lives at home and outside by creating moments of joy, building confidence and providing peace of mind. Newell Brands and its subsidiaries are Equal Opportunity Employers and comply with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.
