Why IRG Ventures, LLC?
IRG Ventures is a venture studio built by seasoned operators who don’t just fund great ideas — they build alongside them. Our portfolio companies, Supersure, AidFinder, MicroGrid Power, and Innovation Refunds are tackling real problems in industries overdue for change.
Supersure is where insurance and benefits become a competitive advantage for small and medium-sized businesses. We’re not just “brokers” — we’re tech-powered, mission-driven partners who deliver enterprise-level service at SMB scale, blending AI-powered technology with human expertise to give producers and servicing staff the tools to thrive.
AidFinder is on a mission to help disaster survivors navigate FEMA, SBA, and state aid programs so they can recover faster and more completely after the worst moments of their lives.
MicroGrid Power designs and delivers on-site energy systems that give commercial and industrial businesses control over their power. As the exclusive C&I representative of the R3Di® platform from e2Companies, the company provides utility grade solutions built for instant response, continuous power conditioning, and long duration performance.
Innovation Refunds has guided thousands of SMB business owners through a complex, often overwhelming process — turning government relief into real dollars in their pockets, with expert support at every step.
About the Role
You’re the first face people see when they walk through our doors — and the steady presence that keeps our office running behind the scenes. As Office Assistant, working out of our Miami, FL office, you’ll anchor our front desk, create a welcoming environment for employees and visitors alike, and make sure the day-to-day details never fall through the cracks.
What You’ll Do
Front Desk & Guest Experience — Primary Responsibility
- Serve as the first point of contact for all guests, employees, and vendors — greeting everyone with professionalism and warmth
- Escort or direct guests to their destination, ensuring they are connected with the appropriate person or team upon arrival
- Coordinate with internal teams to notify them of guest arrivals
- Assist in managing incoming help desk inquiries
Office Operations & Support
- Monitor, inventory, and replenish office snacks and kitchen supplies
- Maintain and service coffee machines, ensuring they are clean, stocked, and functioning properly
- Validate parking for guests and oversee issuing and tracking employee train passes and parking passes
- Submit office support requests through the help desk when applicable
- Coordinate and order designated executive lunch orders and cater Wednesday office lunches
Conference Room Support
- Reset conference rooms between meetings to ensure they are clean, organized, and ready for use
- Stock conference rooms with beverages and necessary supplies
- Assist with basic meeting setup as needed
Administrative Support
- Assist with general administrative tasks such as scheduling, checking and distributing mail, and office organization
- Maintain a clean, organized, and presentable reception and common areas
- Support office events and meetings as needed
- Coordinate and set up workstations for new hires, ensuring equipment, supplies, and access are ready prior to their start date
Required Qualifications
- Two or more years of experience in a receptionist, administrative, or customer-facing role
- Exceptional interpersonal and verbal communication skills — able to engage warmly and professionally with anyone who walks through the door
- Demonstrated strong organizational skills and attention to detail
- Ability to manage competing priorities and stay composed in a fast-paced environment
- Proficiency in Microsoft Office and Google Workspace
- Comfortable using AI-powered tools and technology to streamline day-to-day tasks
- Punctual, dependable, and discreet — this role is the face of the office and handles sensitive information daily
Preferred Qualifications
- Experience in a professional services or corporate environment
- Experience supporting office operations, events, or executive scheduling
- Curiosity and willingness to adopt new technology as the office environment evolves
Who You Are
- You lead with warmth — you understand that a great first impression sets the tone for every interaction that follows
- You’re a natural organizer who takes pride in keeping spaces, systems, and schedules running smoothly
- You thrive in a fast-moving environment and don’t wait to be told what needs to be done
- You bring calm, reliability, and a genuine service mindset to every task, big or small
You take care of the work. We’ll take care of you.
- Free medical coverage and comprehensive dental & vision insurance for you and your dependents
- An HSA with employer dollars to help you save
- Mental health resources for life’s tougher moments
- Company-paid life insurance and short-term disability
- Company-paid parking on-site or train pass (Miami)
- $60/month cell phone stipend
- 401(k) dollar-for-dollar company match up to 4% with 100% immediate vesting
- A team that genuinely enjoys spending time together — backed by free snacks, drinks, and events that people still talk about long after they happen
- Competitive paid time off, to recharge, so you can show up as your best self
- 12 paid holidays to recharge, plus a floating holiday to spend however you see fit
