Office Assistant III - Police

«A skills test and/or quiz to demonstrate or verify the required level of knowledge, skills and abilities will be administered on Wednesday, April 22ndat 9:00 A.M in the Fire Training room at the City Services Building, 700 W. 29th St, NLR, AR. An ID and two sharpened #2 pencils are required for testing. Please arrive at least 15 minutes early, and allow approximately two (2) hours for the test.«

«« This is the only notice to test that you will receive.««

Provides clerical support to the Police Department Support Services Division and provides information and assistance to the municipal courts and general public by performing the following duties.Include the following. The list of essential functions is not exhaustive and may be supplemented as necessary. Other duties may be assigned. Regular and predictable attendance and punctuality are essential functions of this position.

Criminal Records: Researches case dispositions from court docket; records on case disposition forms, mails forms to FBI and ASP. Processes criminal offense reports: receives reports and arranges numerically; keys data into computer records system; checks coding for accuracy and returns for correction if necessary; keys supplemental criminal report information into computer records system; matches supplemental reports with original reports; files numerically. Processes Arrest Disposition Reports: locates original data in system and updates; files by docket number. Processes general reports: receives and arranges in numerical order; keys data into computer records system; files. Assists public and law enforcement officers with criminal record information: checks records; retrieves from computer or files.

Traffic:Processes vehicle accident reports: stamps with date; assigns and stamps sequential accident reporting number; forwards copy on state accident form to State Police, NLR Traffic Services Department; forwards copy of reports involving damage to City property to NLR Finance Department and Department Head of involved department; keys data into computer system; files. Removes monies from after hours depository, collects desk personnel’s receipt book; takes to Office Manager for verification and locks cash in safe. Responds to requests for accident report information by mail and telephone; makes copies if requested; keys data into computer records. Processes traffic tickets: logs ticket into ticket ledger book; keys data into computer system; confirms proper charge and that the amount paid is recorded. Assists public at Traffic Window by collecting monies for tickets, fines and bonds, and providing information. Balances cash drawer daily; secures all cash before closing.

Telephone Switchboard:Answers all calls to non-emergency number; screens calls and directs to appropriate persons; takes and forwards messages; provides general information to public. Serves as receptionist for persons entering building as necessary.

Warrants:Collects served warrants daily: removes served warrants from warrant log; verifies that all served warrants have been removed from computer records system; distributes served warrants to court clerks. Processes new warrants: logs in log book; enters data into computer records system; files; delivers new warrants to desk personnel for entry into ACIC/NCIC. Maintains warrants records served and recalled; prints and files computer generated warrant logs and reports. Responds to telephone inquiries regarding warrants from the public and other law enforcement agencies.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


High school diploma or general education degree (GED) and two years related experience.The complexity, guidelines, supervisory controls, and supervision responsibilities described below are representative of this position.

SUPERVISORY CONTROLS:

The supervisor provides continuing or individual assignments by indicating generally what is to be done, limitations, quality and quantity expected, deadlines, and priority of assignments. The supervisor provides additional, specific instructions for new, difficult, or unusual assignments including suggested work methods or advice on source material available. The employee uses initiative in carrying out recurring assignments independently without specific instruction, but refers deviations, problems, and unfamiliar situations not covered by instructions to the supervisor for decision or help. The supervisor reviews some of the work, with more review of difficult or unfamiliar assignments.

SUPERVISORY RESPONSIBILITY:
None.

COMPLEXITY:

The work consists of duties that involve related steps, processes, or methods; the decision regarding what needs to be done involves various choices requiring the employee to recognize the existence of and differences among a few easily recognizable situations; actions to be taken or responses to be made differ in such things as the source of information, the kind of transactions or entries, or other differences of a factual nature.

GUIDELINES:

A number of specific guidelines are available; judgment is used in locating and selecting the most appropriate guidelines; minor deviations can be made in specific cases; significant deviations are referred to the supervisor. The employee rarely makes any decisions that affect persons or situations beyond the scope of his/her job.