Office Assistant III

Applicants who meet the minimum qualifications will be invited to participate in recruitment testing to be placed on the eligibility list.****A VALID TYPING CERTIFICATE WITHIN THE LAST 12 MONTHS IS REQUIRED****
Valid Typing Certificates must include:5 minute test time35 net words per minute or higher Name/location of test administratorDated within 12-months of the job closing date.For approved online and in-person typing certificate locations, please see the link:

https://ugc.production.linktr.ee/a7da38a7-6641-47f0-b835-d9370a7fd5dd_Typing-Certificate-Locations-FSC-5-28-24.pdf

Recruitment Activities:Data Entry Exam: Thursday, May 28, 2026 and/or Friday, May 29, 2026Selection Interview:Wednesday, June 10, 2026 and/or Thursday, June 11, 2026.
Professional References Only:Applicants will need to provide references at any stage of the hiring process. Please be prepared to supply professional references only (e.g., supervisors, managers, or colleagues in a professional setting). Personal references will not be accepted.

All application materials must be included to be considered for review, a resume and valid typing certificate.
Incomplete application packets will not be accepted.A resume will not be considered in lieu of a completed application.

STEP 1STEP 2STEP 3STEP 4STEP 5Hourly$19.50$20.48$21.51$22.59$23.72Bi-Weekly$1,560$1,638$1,721$1,807$1,898Monthly$3,380$3,550$3,728$3,916$4,112Annually$40,560$42,598$44,741$46,987$49,338
DEFINITION:Under immediate supervision, performs a wide variety of clerical and related duties in support of court operations.DISTINGUISHING CHARACTERISTICS:Within this framework, Office Assistants perform a wide variety of clerical tasks. This includes preparing, retrieving, maintaining and delivering files and documents; obtaining information from and providing information to the public, attorneys, court staff, and other agencies; operating office equipment; answering telephones; and completing other routine clerical duties as assigned. Office Assistants differ from Judicial Assistants in that Office Assistants perform routine clerical duties requiring only limited knowledge of court procedures and operations.The Office Assistant II is the entry level classification in this series. Incumbents perform routine clerical tasks, and are subject to close supervision and review of their work. The Office Assistant III is the experienced level classification in the series. Incumbents perform complex and technical duties due to their knowledge and experience, and are subject to minimal supervision and review of their work.REPRESENTATIVE DUTIES: The information listed below is meant to provide samples of essential job functions and responsibilities for positions in this classification. This list is neither inclusive nor exclusive, but indicative of several types of duties performed.

All duties are subject to limitations established in the Court Human Resources policies, guidelines, and labor contract provisions. All duties are performed in accordance with California State Law, Rules of Court, and established statutes, rules, and procedures.

Typical tasks:• Receives sorts, prepares, examines and processes legal documents for accuracy conformity, jurisdiction, and/or validity; certifies, issues, or files documents, which occurs in the clerk's office;
• Prepares and maintains case records and; accesses databases and court case management systems to retrieve information;
• Under the direct supervision prepares and issues legal orders, including but not limited to, warrants, writs, orders, petitions, subpoenas, abstracts and other official documents on behalf of the court; recalls warrants, prepares judgments and dismissals; copies, seals, scan and destroy cases, in accordance with established codes and court procedures;
• Assists the public, attorneys, justice partners, and court staff in person and/or by phone; provides procedural and other information regarding status of legal cases and case histories; answers inquiries and explains court and legal filing procedures, processes, forms, fees, and basic rules of court;
• Accepts payment for fines and fees; issues receipts; processes payments in computer system and balances a cash drawer;
• Performs clerical duties such as filing, typing, data entry, copying, scanning, assembling and distributing legal documents;
• Operates telephone systems including screening, transferring or referring calls; operates other office equipment, including but not limited to, copiers, scanners, fax machines, computers and microfiche readers;
• Sends and retrieves physical files from various court locations; boxes files; conducts file searches;
• Pulls and delivers court cases and documents as requested; certifies and exemplifies copies of requested records; accesses databases and court case management systems to update and retrieve information;
• Perform a variety of duties for personal development and/or to provide coverage where operationally needed;
• Processes incoming case correspondence; notifies parties of orders and requests of the Court; updates case management system;
• Punctual and regular attendance;
• Performs other duties as assigned.MINIMUM QUALIFICATIONS:

Education:
Graduation from High School or G.E.D equivalent.

Experience:
6 months of full-time paid increasingly responsible clerical experience, or relevant experience.

OR

Any combination of relevant experience and/or education that would demonstrate that the individual possess the necessary knowledge, skills and abilities, as determined by the Court Executive Officer.

Other:
Type at a rate of 35wpm and posses a typing certificate. The typing certificate must be from an authorized agency and must be dated within one calendar year to the closing date of the position.

Desired Qualifications:
• At least six months customer service experience in a fast paced environment;
•Bilingual;
•Legal knowledge/background;
•Cash handling experience.

License:
A valid California class C driver's license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.EXPECTED KNOWLEDGE, SKILLS AND ABILITIES:
As applicable to assigned areas of responsibility.

Knowledge of:
• Basic procedures of the court system regarding processing of legal documents and filing deadlines;• Policies and procedures related to the division to which assigned and regulations governing the intake, maintenance, disclosure, and safeguarding of subpoenaed records, court documents, public records, and court related information;• Legal forms, documents and terminology relating to all court divisions including but not limited to Civil, Criminal, Family Law, Juvenile, Probate, and Traffic;• Legal terminology, court procedures and rules, precedents, government regulations, and executive orders;• Use of automated case management systems, software applications and office equipment;• Cash handling skills and application of basic arithmetic;• Office practices and procedures, including case and document processing functions and procedures, and filing;• Telephone etiquette and principles of customer service;• Correct English usage; including fundamental principles of spelling, grammar and punctuation.
Skills and Ability to:
• Maintain regular and consistent work hours;• Understand the procedures and regulations governing the area of assignment, the terminology and documents used, and apply that knowledge to the specific operations of the office;• Oral Expression: The ability to communicate information and ideas in speaking so others will understand;• Oral Comprehension: The ability to listen and to understand information and ideas presented through spoken words and sentences;• Written Expression: The ability to communicate information and ideas in writing so others will understand;• Written Comprehension: The ability to read and understand information and ideas presented in writing;• Keyboard extensively, type accurately at speed sufficient to perform the duties of the position;• Assist people of diverse socioeconomic backgrounds and temperaments;• Respond appropriately to sensitive and/or confidential issues;• Screen and route telephone calls; prepare and respond to correspondence and mail appropriately;• Update, retrieve, and relay data from case management system;• Organize and prioritize to meet deadlines and coordinate multiple tasks;• Perform clerical work with accuracy and speed;• Work in an environment that includes frequent interruptions and requires attention to multiple tasks simultaneously;• Work independently and in a team setting;• Organize and maintain files in accordance with regulations and standard office procedures;
• Provide quality customer service and maintain effective working relationships with judicial officers, court employees, members of the public and others encountered in the course of work.
Additional Information

BACKGROUND INVESTIGATIONS: Court employees shall be subject to a modified background investigation and fingerprinting. Convictions, depending on the type, number and date, may be disqualifying. False statements or omission of facts regarding background, employment, or education history may result in disqualification or dismissal.

REQUEST FOR REASONABLE ACCOMODATIONS:The Superior Court of California, County of Fresno is an equal opportunity employer and is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Human Resources Department at (559) 457-2050 or via email athr@fresno.courts.ca.gov. Individuals with hearing and/or speech impairments may also contact Human Resources for this position through the use of the California Relay Service by dialing 711.