Ocean Export & Import Agent

People Freight | Freight Forwarding & Logistics Recruitment Specialists
Elk Grove, IL

Ocean Export & Import Agent | Elk Grove, Illinois | Salary up to $80,000


This role involves coordinating shipments, preparing documentation, ensuring compliance with international trade regulations, and providing outstanding customer service. The ideal candidate will have experience in international shipping and a strong understanding of ocean freight operations.


Benefits

  • Competitive salary up to $80,000.
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • 401(k) retirement plan.
  • Professional development opportunities.


Key Responsibilities

  • Manage and coordinate ocean export and import shipments from origin to destination.
  • Prepare, review, and process shipping documentation including Bills of Lading, commercial invoices, packing lists, and customs documents.
  • Ensure compliance with U.S. and international import/export regulations.
  • Communicate effectively with carriers, customs brokers, clients, and internal teams.
  • Track shipments and provide timely updates to clients regarding status and potential issues.
  • Resolve operational issues related to shipment delays, customs inspections, and documentation discrepancies.
  • Maintain accurate records and generate reports as required.
  • Support sales and operations teams with logistics planning and customer inquiries.


Qualifications

  • 2+ years of experience in ocean freight forwarding, import/export operations, or related logistics roles.
  • Strong knowledge of international shipping documentation, INCOTERMS, and customs regulations.
  • Excellent communication and customer service skills.
  • Detail-oriented with strong organizational and problem-solving abilities.
  • Proficiency in Microsoft Office and freight management software; experience with CargoWise or similar platforms preferred.
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