Ocean Export & Import Agent

Ocean Export & Import Agent | Elk Grove, Illinois | Salary up to $80,000

This role involves coordinating shipments, preparing documentation, ensuring compliance with international trade regulations, and providing outstanding customer service. The ideal candidate will have experience in international shipping and a strong understanding of ocean freight operations.

Benefits

• Competitive salary up to $80,000.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• 401(k) retirement plan.
• Professional development opportunities.

Key Responsibilities

• Manage and coordinate ocean export and import shipments from origin to destination.
• Prepare, review, and process shipping documentation including Bills of Lading, commercial invoices, packing lists, and customs documents.
• Ensure compliance with U.S. and international import/export regulations.
• Communicate effectively with carriers, customs brokers, clients, and internal teams.
• Track shipments and provide timely updates to clients regarding status and potential issues.
• Resolve operational issues related to shipment delays, customs inspections, and documentation discrepancies.
• Maintain accurate records and generate reports as required.
• Support sales and operations teams with logistics planning and customer inquiries.

Qualifications

• 2+ years of experience in ocean freight forwarding, import/export operations, or related logistics roles.
• Strong knowledge of international shipping documentation, INCOTERMS, and customs regulations.
• Excellent communication and customer service skills.
• Detail-oriented with strong organizational and problem-solving abilities.
• Proficiency in Microsoft Office and freight management software; experience with CargoWise or similar platforms preferred.