Eagleville Hospital, an independent substance use and behavioral health treatment and educational organization serving the community for more than a century, provides innovative compassionate care to those seeking treatment for stigmatized illnesses including substance use and mental health.
Position Summary
This position reports to the Chief Nursing Officer and is responsible for overseeing the shift operations of nursing units, ensuring quality patient care by managing staff, assigning tasks, monitoring patient status, coordinating with other healthcare teams, and maintaining compliance with policies and procedures, acting as a bridge between nursing staff and hospital management teams
Essential Duties and Responsibilities
- Staff Management:
- Performance evaluations and coaching of nursing staff
- Disciplinary actions when necessary
- Scheduling and assigning staff to patient needs
- Addressing staff concerns and conflicts
- Providing ongoing training and development opportunities
- Patient Care Oversight:
- Monitoring patient conditions and assessing care quality
- Reviewing patient documentation and ensuring accuracy
- Identifying and addressing potential patient safety issues
- Communicating with physicians and other healthcare providers regarding patient care
- Responding to emergencies and coordinating Advanced Cardiac Life Support (ACLS) protocols
- Operational Management:
- Maintaining budgeted resource allocation for the nursing units
- Ensuring compliance with hospital policies and procedures
- Overseeing medication administration and controlled substance management with resolution of discrepancies
- Monitoring equipment and supplies inventory
- Coordinating with other departments on campus
- Other duties as assigned by Chief Nursing Officer
- Leadership and Communication:
- Leading and providing updates at the morning and evening clinical operations meetings and afternoon huddles
- Facilitating effective communication between staff, physicians, and other departments
- Promoting a positive work environment and staff morale
- Participating in quality improvement initiatives
- Utilizes the SBAR communication format
- Applies the Safe Crisis Management techniques and assists patients, families, and other customers with concern and empathy
- Respects patient confidentiality and privacy
- Answers telephone calls promptly and professionally
Required skills and qualifications for a nursing supervisor:
- Current registered nurse (RN) license
- Three to five years as a staff nurse in a relevant clinical setting
- Strong leadership and management skills.
- Management experience in a psychiatric setting and/or drug/alcohol facility preferred (evaluated individually)
- Excellent communication and interpersonal skills
- Ability to prioritize tasks and manage time effectively
- Knowledge of healthcare regulations and standards of practice
- Proficiency in electronic health records and clinical systems
- Current Advanced Cardiac Life Support (ACLS) card
Core Competencies
- Patient-Centered Approach – Treat all individuals with dignity, empathy, and respect, recognizing that every role contributes to the patient experience.
- Excellence & Accountability – Perform all duties with professionalism, following hospital policies to ensure safety, compliance, and efficiency.
- Teamwork & Communication – Collaborate with colleagues across departments, maintaining a positive and solution-oriented attitude.
- Commitment to Our Mission – Uphold the hospital’s values and contribute to a culture of trust, inclusivity, and continuous improvement.
- Safety - Use a proactive approach to fostering a safety-oriented culture within the organization using a combination of formal training and hands-on experience.
Staff Development Requirements:
Responsible for completing training in topics identified as part of the performance evaluation process, and for training mandated for the department which are listed below:
Annually
Emergency Preparedness/Right-to-Know; Compliance Training; Incident Reporting; Infection Control; Safe Crisis Management
One Time Only
BDAP HIV/AIDS Training; BDAP TB/STD/Hep Training; BDAP Confidentiality Training
Biennial
Advanced Cardiac Life Support (ACLS)
Educational Requirements
- Graduate of accredited school of nursing
- Current Pennsylvania State license (RN)
- Active Advance Life Support (ACLS) certification
Physical Requirements
- The person needs to occasionally move about inside the office
- Must move between buildings and units
- Occasionally ascends/descends stairs
- Occasionally transports or moves small to large items
Work Environment
- Exposure to infectious diseases
- Required to intervene in psychiatric emergencies
- Scheduled according to the needs of the organization- weekends and three out of six holidays required
