NOC Desk Officer

DHS Headquarters
Washington, DC

JobSummary

This position is located in the Department of Homeland Security (DHS), Office of Situational Awareness. The primary purpose of this position is to provide support to the Senior Watch Officer and overall National Operations Center operations by providing operational expertise on a wide variety of mission areas and ensures the quality of operational reporting from various DHS entities, programs, and interagency organizations. Non-BU: This is a non-bargaining unit position.

LowGrade

9

HighGrade

12

PromotionPotential

12

SubAgencyName

Office of Situational Awareness

OrganizationCodes

HS/HSAA

Relocation

False

HiringPath

  • vet
  • fed-transition
  • fed-competitive
  • disability
  • land
  • mspouse

MCOTags

  • NatSec

TotalOpenings

Few

AgencyMarketingStatement

The Department of Homeland Security (DHS) is calling on those who want to help protect American interests and secure our Nation. DHS Components work collectively to prevent terrorism; secure borders and our transportation systems; protect the President and other dignitaries; enforce and administer immigration laws; safeguard cyberspace; and ensure resilience to disasters. We achieve these vital missions through a workforce spanning hundreds of occupations. Make an impact; join DHS. The Department of Homeland Security (DHS) Headquarters is committed to hiring a highly talented and dedicated workforce. In addition to this vacancy, DHS has unique career opportunities. To view these exciting positions, please visit our USAJobs website: https://dhs-hq.usajobs.gov/ DHS offers competitive salaries and an attractive benefits package which may include: flexible work schedules; telework; tuition reimbursement; transportation subsidies; uniform allowance; health and wellness programs; and fitness centers. DHS is committed to employee development and offers a variety of employee training and developmental opportunities. For more information, go to the DHS Careers website and select "Benefits." Disabled veteran leave will be available to any Federal employee hired on or after November 5, 2016, who is a veteran with a service-connected disability rating of 30 percent or more.

TravelCode

1

ApplyOnlineUrl

https://apply.usastaffing.gov/Application/Apply

DetailStatusUrl

https://apply.usastaffing.gov/Application/ApplicationStatus

MajorDuties

  • As a NOC Desk Officer, GS-0301-9/11/12, your typical work assignments may include: Recognizing critical, time sensitive information, and take immediate action to alert appropriate NOC Watch personnel of breaking events impacting Homeland Security. Thinking quickly to convey critical information as a moderator and manage unclassified and classified voice and video conferences and update video and data display feeds to reflect the most current information. Quickly scanning, selecting, validating, de-conflict and collate disparate event and incident information to write a succinct executive-level summary, and using dashboards, common situational awareness tools, and geospatial software to create geospatial graphics and products. Collecting, cataloging, analyzing, and disseminating information to various data and information sharing tools, portals, and sites. Supporting the daily administrative tasks to maintain the primary and alternate sites to include all facility, technology, and personnel issues. All DHS-HQ announcements have a 5 business day open period due to the number of applications received. This announcement will be open for 5 business days OR until the first 100 applications have been received, whichever happens first. View common definitions of terms found in this announcement: Common Definitions.

Education

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications; applicant's resumes and supporting documentation should only reflect education received from schools accredited by such institutions. Applicants can verify accreditation at the following Website: https://ope.ed.gov/dapip/#/home If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency (a U.S. private organization's interpretation that such education has been deemed at least equivalent to conventional U.S. education programs) with your transcript in order to receive credit for that education. For more information regarding evaluation of foreign education for federal employment, please visit the U.S. Department of Education webpage on the Recognition of Foreign Qualifications.

Requirements

Evaluations

We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training will be rated using a job questionnaire that is based on the following competencies or knowledge, skills and abilities needed to perform this job: Writing WRITING SAMPLE For applicants to receive consideration by the hiring office, they may be required to submit a writing sample as part of the application process. If the hiring office decides to request a writing sample, their office will reach out to you by email to: (1) inform you of this requirement; and (2) provide further instructions. If you are the best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. To preview the job questionnaire and application, click https://apply.usastaffing.gov/ViewQuestionnaire/12870955 Interviews are required for this position. Failure to complete the interview may result in removal from further consideration. If, after reviewing your resume and/or supporting documentation, a determination is made that you have overstated your qualifications and/or experience, you may be removed from consideration or your score may be lowered. Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3). Veterans Employment Opportunities Act (VEOA): To be eligible for a VEOA appointment, the veteran must be 1) be a preference eligible; or 2) be a veteran separated after 3 or more years of continuous active service performed under honorable conditions. In addition, you must submit the supporting documents listed under the required documents section of this announcement. (Note: Veteran's preference does not apply under Merit Promotion procedures. View VEOA information on Feds Hire Vets.) Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not ICTAP eligible. View information about ICTAP eligibility on OPM's Career Transition Resources website. To be considered well qualified under ICTAP, you must be rated at a minimum score of 85 for this position. In addition, you must submit the supporting documents listed under the required documents section of this announcement.

HowToApply

To begin your online application, click "Apply Online" to create a USAJOBS account and follow the prompts or log in to your existing account. Your application packet must include a completed assessment questionnaire, a resume, and any applicable and or required supporting documentation. Please see the "Required Documents" section for additional information. All application materials, including transcripts, must be in English. Applications and supporting documentation will not be accepted by mail or email. The address below is for inquiries only. You may apply more than once, but the most recent application is the only one that will be used. You must submit your resume, your online questionnaire, and any supporting documents by 11:59 PM eastern standard time on the day the announcement closes. Only resumes up to a total of two pages will be accepted. Applicants with resumes exceeding two pages will be removed from consideration. To preview the questionnaire please click the link below: https://apply.usastaffing.gov/ViewQuestionnaire/12870955. It is your responsibility to verify that any information entered or uploaded is received and is accurate. Human Resources will not modify or change any part of your application. Determining your eligibility and qualifications is dependent on the supporting documentation and information provided, which may impact your referral for further consideration. If a document is not legible, you will not be able to view it in your application. To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete. Applicants must submit all required documentation to properly qualify for this position.

WhatToExpectNext

Once you submit your application, we will assess your experience and training, identify the best-qualified applicants, and refer those applications to the hiring manager for further consideration and interviews. We will notify you by email after each of these steps has been completed. Your status will also be updated on USAJOBS throughout the process. To check your status, log on to your USAJOBS account, click on "Application Status," and then click "More Information." We expect to make a job offer with 60 days after the deadline for applications. If you are selected, we will conduct a suitability/security background investigation. View more information on applying for federal employment. Note: If you receive a final job offer to onboard, please complete the onboarding forms and submit them electronically in an expeditious manner. Your start date may be delayed if the action above is not completed. DHS uses e-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about e-Verify, including your rights and responsibilities. Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Personnel Management guidance and U.S. Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change. Multiple selections may be made from this announcement.

RequiredDocuments

Your resume NOTE: Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages. For what to include in the resume, click on the link: USAJOBS Help Center Your responses to the job questionnaire https://apply.usastaffing.gov/ViewQuestionnaire/12870955 Are you a current or former federal employee? Submit your most recent SF-50, Notification of Personnel Action that demonstrates your eligibility for consideration, e.g., length of time you have been in your current grade; your highest grade held; your current promotion potential and proof of permanent appointment if applying based on an interchange agreement. Examples of appropriate SF-50s include promotions, within-grade increases and accessions. Are you qualifying based on education? Submit a copy of your college transcript (unofficial is acceptable) from an accredited institution. Once selected and prior to appointment, applicants must provide an official college transcript. Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. For example, specific courses accepted for college-level credit by an accredited U.S. college or university, or foreign education evaluated by an organization recognized for accreditation by the Department of Education as education equivalent to that gained in an accredited U.S. college or university. It is your responsibility to provide such evidence with your application. See Recognition of Foreign Qualifications for more information. Are you a veteran? You must provide acceptable documentation of your preference or appointment eligibility. The member 4 copy of your DD214, "Certificate of Release or Discharge from Active Duty," is preferable. If claiming 10 point preference, you will need to submit a Standard Form (SF-15), "Application for 10-point Veterans' Preference." If applying based on eligibility under the Veterans Opportunity to Work (VOW) Act, you must submit certification from the Armed Forces that you will be discharged or released from active duty within 120 days from the date on the certification. This must indicate your dates of service, your rank, and confirm that you will be separated under honorable conditions. View more veterans' information. Are you claiming special priority selection rights under the DHS Career Transition Assistance Program (CTAP), DHS Reemployment Priority List (RPL) or Interagency Career Transition Assistance Program (ICTAP)? Submit the following: A copy of your agency notice, A copy of your most recent performance rating, and A copy of your most recent SF-50, Notification of Personnel Action, noting your current position, grade level, and duty location. Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your applicable SF-50, along with a statement that provides the following information regarding your most recent political appointment: Position title, Type of appointment (Schedule A, Schedule C, Non-career SES, or Presidential Appointee), Agency, Beginning and ending dates of appointment. Are you applying under special hiring authorities as a military spouse? Provide a copy of your: Marriage certificate, and Your spouse's PCS orders or a completed SF-15 with supporting documentation. Are you applying under Schedule A hiring authority for persons with severe disabilities? Provide evidence of your intellectual disability, severe physical disability, or psychiatric disability obtained from a licensed medical professional (e.g., a physician or other medical professional certified by a state, the District of Columbia, or a U.S. territory to practice medicine); a licensed vocational rehabilitation specialist (i.e., state or private); or any Federal agency, state agency, or agency of the District of Columbia or a U.S. territory that issues or provides disability benefit. Information on documentation can be found here. If you are referred, you may be asked to provide a copy of your recent performance appraisal and/or incentive awards.

Benefits

BenefitsUrl

https://www.dhs.gov/homeland-security-careers/benefits

OtherInformation

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the servicing Human Resources Office listed at the bottom of this announcement. Pursuant to Executive Order 12564 and DHS policy, DHS is committed to maintaining a drug-free workplace and, therefore, conducts random and other drug testing of its employees in order to ensure a safe and healthy work environment. Headquarters personnel in safety- or security-sensitive positions are subject to random drug testing and all applicants tentatively selected for employment at DHS Headquarters are subject to drug testing resulting in a negative test result. This position may be filled at the GS-9, GS-11 or GS-12 level. If selection is made at the GS-9 or GS-11 level, promotion to the next level may occur without further competition. If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration of Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment. Background Investigation: To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo and successfully pass a background investigation for Top Secret as a condition of placement in this Special Senstive position. This review may include financial issues such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs.

KeyRequirements

WithinArea

False

CommuteDistance

0

ServiceType

01

AnnouncementClosingType

03

AnnouncementClosingTypeOption

100

AgencyContactEmail

john.mondragon@hq.dhs.gov

SecurityClearance

Sensitive Compartmented Information

DrugTestRequired

True

PositionSensitivitiy

Special-Sensitive (SS)/High Risk

AdjudicationType

  • National security
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