Opportunity is calling. Join Hyatt. When you join Hyatt Regency Minneapolis, youjoin a global brandthat celebrates individuality,empowers everyone to betheir bestand consistentlyprovides uniqueexperiencesfor our colleagues andguests. Part of our culture of care includesproviding our guests with stress-free, affordable experiences thatenhance their stay. We also careabout ourcolleagues andprovidea well-rounded benefits packageto ensureyou aresupported fromday one.You'llfind support fromyour team by working inanenvironment where success iscelebratedand hard work isrewarded.
A Night Auditor is a hotel front desk representative responsible for welcoming and creating the first impression for guests. This position is responsible for the oversight of specific night audit duties as well as oversees the front office during the overnight shift. These individuals have the ability to influence the overall guest experience by providing top level customer service during their stay. Responsibilities include guest registration, processing forms of payment, responding to guest inquires and upselling hotel rooms. Our Night Auditors are the first point of contact, and the face of Hyatt Regency Minneapolis. If you have customer service experience and are interested in hospitality, we’d love to hear from you!
What you can expect
Collaborative and team-driven environment with diverse industry experience and multi-cultural backgrounds
Health benefit eligibility at 30 days of employment
401K with company match – eligible to contribute at 30 days of employment
Discounted room nights at over 1,000 Hyatt properties upon hire
Free room nights at over 1,000 Hyatt properties at 90 days of employment
Education Assistance/Tuition Reimbursement
Discounted employee parking ($5/day or $100/mo)
Access to hotel gym (25,000 sq. ft.)
Free meals in colleague cafeteria
Discounted food & beverage from Prairie Kitchen and Bar and The Market (proudly serving Starbucks)
Paid Time Off including Vacation, Sick Time, Holidays (eligibility and amount dependent on employment status)
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
View our Virtual Reality Experience to spend a ‘day in the life’ of a hospitality professional at a full-service hotel.
Customer service experience
Previous Night Audit or Front Desk experience preferred
Strong written and verbal communication skills
Available overnight (11PM-7:30AM)
Available weekends and holidays