NCERTS Tasker Lead

Overview

This position supports Program Executive Office (PEO) Business Operations by managing tasking workflows, improving operational processes, and leading records management compliance. The role serves as a central coordination point for task tracking, information management, and communication across PEO offices, senior leadership, and external stakeholders.

Responsibilities

Duties include:

• Support PEO Business Operations by improving and standardizing operations
• Create, maintain, and provide information management support for the Suspense Coordinators
• Communicate with the PEO Offices and subject matter experts as it relates to the assigned work
• Conduct independent verification and validation and support to internal offices to ensure PEO processes are clear, fact-based, accurate, outcome-driven, and consistent with external guidance
• Create and maintain the Weekly Activity Report, SITREP and Bi-weekly Quad Chart

Tasking/NCERTS Duties include:

• Ensure timely completion of actions and collaborate with other Directorate Lead Suspense Coordinators to resolve task(s) related issues or to negotiate task due dates (extensions)
• Support and attend the PEO Services Suspense Coordinators' Meetings and disseminate pertinent information, policies, and procedures obtained from these meetings to PEO leadership, offices, and subject matter experts (SMEs) promptly.
• Serve as a primary Tasking Suspense Coordinator for PEO offices involving NCERTS Taskers to include those from external agencies, internal offices, and staff packages via the Tasker Request Form
• Support the weekly PEO Services Suspense Coordinator and ad-hoc tasker tag up meetings
• Perform outreach with suspense coordinators and managers throughout PEO Offices
• Brief PEO leadership, PEO Front Office and/or the GPOC of new taskers received promptly at the request of the Government status of all current taskers. (CDRL: Reports, Briefings, Evaluations, Technical Assignments, Transition Plan, White Papers etc.)
• Perform daily tracking and management of Internal and external taskers
• Prepare weekly tasker & tracking reports (via tasker tracker) for PEO. leadership and offices
• Aid in the proper procedures of responding to taskers/requests, and creating PEO offices Tasker Request Forms
• Maintain tasker group mailbox and status tracker for PEO

Records Management Duties include:

• Demonstrate experience managing and maintaining records in compliance with National Archives and Records Administration (NARA) and agency policies and requirements
• Interact with agency Record Management (RM) Program (RMP) Office to implement PG's Records Management Program
• Serve as an Information Officer to lead, manage, and administer PEO’s RM Program
• Demonstrate knowledge and experience managing and working records management, records maintenance, and/or archiving records.
• Demonstrate experience with record management best practices
• Identify Primary Information Officers (PIOs) and Information Officers (IOS); maintain regular communication with PG offices PIOs and IOS
• Management Certification Course and Mandatory Course REMA1201 (Information Officer Training Course taught by NGA RM Staff)
• Work with NGA RM Staff in training PG personnel on records management systems, processes, and where/when/how to file records
• Certificates for PIOs and IOS, Status of Office Inventory, Status of Office File Plan, Status of their Office Filing Systems, Status of RM Assessment (inspection for that office)
• Ensure the authenticity and integrity of agency records through the establishment of full-cycle management, maintenance, and preservation techniques
• Ensure that an accurate Office Inventory of all records created or held by PEO offices is conducted, created, and reviewed for accuracy
• Ensure that an approved Office File Plan (OFP) is in place for
• Ensure that filing systems for hardcopy and softcopy records have been established for offices to enable retention and management of all records
• Ensure that records are being filed appropriately in the filing systems as determined by the Office File Plan
• Prepare periodic records management status reports and develop metrics to keep leadership aware of deliverables

Required Qualifications

Required Skills and Experience:

• Bachelor's Degree or equivalent experience (8+years) within related field of records management, project management, information management, or compliance/regulation management.
• Experience supporting DOD operations
• Excellent communication, customer service, and interpersonal skills with experience communicating with Senior Executives, General Officers, or Flag Officers or their staff.
• Experience leading engagements with multiple team members to complete tasks
• Demonstrate experience interacting with senior-level directors and/or agency heads Demonstrated experience in effective data gathering and presentation to compile effective recommendations or responses to aid in senior-leader decision-making
• Demonstrate experience with Microsoft Office products with a specific emphasis on Word, Excel, PowerPoint, and Outlook applications
• Demonstrated experience implementing oral and written communication skills with drafting documents and briefings.
• Demonstrated experience creating detailed reports, preparing and presenting briefings
• Demonstrate experience applying critical thinking, problem-solving, and analytic skills in support of office operations. Must be capable of responding to requests of a regular and ad-hoc nature with minimum direction and supervision
• Demonstrate experience executing and completing rapid turn-around and short-suspense tasks/actions items
• Demonstrate experience, skill, and expertise leading, managing, and working office support including but not limited to creating diagrams, checklists, standard operating procedures (SOPs), manuals, and handbooks
• Experience in planning and leading sub-tasks and projects
• Capable of responding to requests of a regular and ad-hoc nature with minimum direction and supervision.

Desired Qualifications

Desired Skills and Experience:

• Demonstrate knowledge of the Intelligence Community, Department of Defense, and GEOINT
• Proficiency Central Electronic Requirements Tracking Systems (NCERTS)
• Proficiency in government systems e.g., Defense Travel Systems (DTS), NGA Central Electronic Routing and Tasking Systems (NCERTS), and Management Execution Tracker System (MET)
• Knowledge of DAWIA
• Demonstrated experience utilizing standard business application software for presentations, word processing, and especially spreadsheets to be able to inter-relate and effectively present geospatial data metrics
• Demonstrate experience using SharePoint
• Demonstrate experience drafting documents and developing, preparing and presenting briefings to varied audiences, including senior leaders, such as General/Flag officers, civilian SES, or corporate equivalents
• Demonstrate experience planning and leading sub-tasks/projects
• Excellent attention to detail and organization skills
• Demonstrate experience, skill, and expertise leading, managing, and in business process development, including but not limited to developing and maintaining diagrams, checklists, and SOPs
• Create, maintain, and provide information management support for the PEO Services Suspense Coordinators
• Respond to emails requesting the status of a task promptly at the request of the Government and aid on the proper procedures when responding to Directorate and Front Office staff packages. (CDRL: Reports, Briefings, Evaluations, Technical Assignments, Transition Plan, White Papers etc.)