MQIPT Support Administrator

We are looking for an experienced MQ / MQIPT Support Administrator to support enterprise messaging infrastructure in a highly secure and fast-paced environment. This role involves installation, administration, troubleshooting, and security management of IBM MQ and MQIPT systems.

Open locations: Seattle (WA), Dallas/Plano (TX), St. Louis (MO), Charleston (SC), Ridley Park (PA)

Key Responsibilities:

• Install, configure, upgrade, and troubleshoot IBM MQ (WMQ) and MQIPT
• Perform MQ upgrades, deployments, and decommissioning activities
• Manage and troubleshoot x.509 certificates for secure messaging
• Work closely with IBM support to resolve production issues
• Maintain Linux systems and develop shell scripts for automation
• Implement and maintain MQ security protocols
• Create and maintain documentation, standards, and KB articles
• Provide on-call support and ensure SLA adherence
• Follow ITIL processes and manage ticketing systems
• Collaborate in a SAFe Agile environment (ADO tools)
• Mentor junior team members and promote best practices

Required Skills:

• Strong hands-on experience with IBM MQ (WMQ)
• Proven experience with MQIPT (MQ Internet Pass-Thru)
• Solid knowledge of Linux administration & shell scripting
• Experience managing x.509 certificates
• Experience in installation, upgrades, and troubleshooting of MQ environments
• Familiarity with production support & on-call environments

Nice to Have:

• Experience with Perl scripting or C programming
• Exposure to SAFe Agile / Azure DevOps (ADO)
• Knowledge of ITIL processes & ticketing tools (ServiceNow, Remedy, etc.)