Move Coordinator

We are hiring a detail-oriented Move Coordinator in Colorado Springs, CO to support operations within the moving and relocation industry. This role combines coordination, billing, and administrative responsibilities in a fast-paced environment. Ideal for candidates with relocation or logistics experience, this position plays a key role in ensuring smooth move execution and accurate financial processing.

Key Responsibilities:

• Act as the main point of contact for customers, drivers, and agents throughout the relocation process
• Coordinate household goods (HHG) or commercial moves from initiation to completion
• Track shipments and ensure timely and accurate delivery of services
• Prepare and manage all move-related documentation in line with industry standards
• Update shipment details and maintain accurate records in internal systems
• Assist with scheduling crews, resources, and transportation logistics
• Ensure compliance with company policies and relocation industry regulations
• Process billing documentation, invoices, and customer charges accurately
• Maintain organized digital and physical filing systems for all move and billing records
• Support reporting requirements, including weekly and monthly operational reports
• Collaborate with operations, warehouse, and dispatch teams to streamline workflows
• Provide administrative and occasional front-desk support as required

Key Skills and Experience:

• Experience in the moving and relocation industry (HHG or O&I preferred)
• Previous experience in coordination, billing, or administrative roles
• Strong organizational and multitasking abilities in a fast-paced environment
• Excellent communication and customer service skills
• High attention to detail with accurate data entry and recordkeeping skills
• Proficiency in Microsoft Office and ability to learn new systems quickly