Motor Vehicle Dispatcher

Overview

Motor Vehicle Dispatcher (USATC-2026-24872):

Bowhead is seeking a motor vehicle Dispatcher at Fort Jackson, contingent upon award.

Responsibilities

Essential functions will include:

• Performs duties related to the overall dispatch function for vehicles, construction, material-handling, recovery, Government Service Administration (GSA) Leased Non-Tactical Vehicles (NTV) (i.e., sedans, vans, buses, and trucks).
• Receives requests related to dispatch requirements for GSA and Army- owned equipment for daily use or recurring dispatch, i.e., the temporary issue, one- time or short-term issue of equipment.
• Implements utilization reviews (rotations) using the computer-generated list to inform the incumbent of equipment due for rotation. Calls the equipment users and coordinates the turn-in of equipment due to be rotated. Upon rotation, it makes changes in the computer (automated files) to reflect the changes of ownership.
• Provides customer assistance in the areas of vehicle and equipment status, how to request recurring dispatching, the processing of various types of transportation requests, obtaining credit cards, and a variety of other requirements within the dispatching area.
• Advises requestors of request approval/disapproval either telephonically or in writing. Completes procedural tasks identified in the above.
• Ensures that scheduled maintenance is performed in accordance with pre- established schedules. Coordinates scheduled, seasonal, and other planned maintenance requirements with the maintenance activity, dispatchers, other personnel, and users. Verifies that equipment is operational and safe prior to its return to service by physically checking the equipment and comparing completed work to the repair work order.
• Discusses with the user operational deficiencies on unscheduled (breakdown) maintenance so as to pre-identify and report these problems to the maintenance shop for quicker resolution. Prepares unscheduled maintenance requests and sees that equipment is delivered to the shops.
• Performs random non-technical inspections of equipment returned from maintenance and verifies that the services documented on the maintenance requests were performed to assure that the operational or safety problems are resolved before returning the equipment to service.
• Updates equipment maintenance folders and automated system files.

Qualifications

• A High School Diploma or GED is required at a minimum.
• 2 Years of GCSS-Army.
• Basic to intermediate level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint.
• Ability to communicate effectively with all levels of employees and outside contacts.
• Strong interpersonal skills and good judgment with the ability to work alone or as part of a team.

Physical Demands:

• Must be able to lift up to 25 pounds.
• Must be able to stand and walk for prolonged amounts of time.
• Must be able to twist, bend and squat periodically.

SECURITY CLEARANCE REQUIRED: Must be able to obtain a security clearance at the Public Trust Level (NACI). Due to the location of this work, US Citizenship is required. Bowhead reserves the right to change this requirement if necessitated by business needs or contractual obligations.