Merchandise Handler II Personalization

CRATE & BARREL
Romeoville, IL

The Merchandise Handler II (Personalization) is responsible for the processing and packaging of all Crate and Barrel online orders.

A day in the life as a Merchandise Handler II...

  • Responsible for using machines to embroider, etch product
  • Responsible for packaging merchandise, labeling, filling, and checking items to complete all customer orders
  • Sets up embroidery and etching machines and follows standard operating processes to produce quality products on time
  • Sets up threads, color wheel, and designs on machines and determine which hoop to use
  • Cleans machines, oils machines, and changes needles as needed
  • Performs “gift packaging” for each business brand as required
  • Address and maintain quality control to ensure the embroidery and etching process is created properly on finished products
  • Adheres to packaging practices, proper warehousing techniques and standards for good presentation to the customer
  • Cleans up and disposes boxes, packing material, and pallets, as well as general housekeeping of facility and specific product line areas
  • Rotates through different departments, as necessary, to meet the demands of the business
  • Participates in ongoing training regarding technology upgrades and new systems applicable to the position
  • Performs all job tasks assigned by the leadership staff to achieve and maintain daily productivity and quality goals.

What you'll bring to the table...

  • Must be willing and able to operate Embroidery and Etching Machine equipment
  • Must be able to see and differentiate colors
  • Good communication skills
  • Ability to work in a team environment
  • High attention to detail and technical savviness to learn new skills
  • Possess a complete understanding of training and communication resources relevant to the position
  • Maintains an awareness of loss prevention, security and safety following the guidelines as outlined in the Company Code of Conduct and Associate Policy manuals
  • Basic English Language proficiency

We'd love to hear from you if you have...

  • 1+ year of experience as Picker, Packer, or Stocker is preferred
  • Experience with an Embroidery and Etching Machine is preferred
  • High School Diploma or GED equivalent
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