Member Experience Specialist (Relationship Banker II)

Relationship Banker II / Member Service Representative

A respected and growing credit union in Center Line, MI is seeking a Relationship Banker II / Member Service Representative to build strong member relationships and provide personalized financial solutions in a collaborative, member‑focused environment. This is a permanent, full‑time opportunity with excellent benefits and schedule flexibility.

• Competitive pay with performance incentives
• PTO plus 13 paid holidays
• Wellness & volunteer time off
• Medical (low‑deductible options), dental, and vision coverage
• Employer‑paid life and short‑/long‑term disability insurance
• Medical & dependent care FSA
• Tuition reimbursement & student loan repayment
• 401(k) with 4% match + 4% profit sharing
• Employee Assistance Program (EAP)

• Mon–Fri: 8:45 AM–5:15 PM
• Every other Saturday: 8:45–11:15 AM
• Partial weekday off when working Saturday
• Center Line branch (near Warren/Detroit)

You’ll serve as a trusted financial partner, using a consultative approach to uncover needs, recommend products, and deepen member relationships across in‑person, phone, and digital interactions.

• Open and maintain consumer accounts
• Facilitate consumer loan applications and mortgage support
• Educate members on financial products and services
• Calculate rates, payments, and loan terms
• Document transactions accurately in the core system
• Partner with lending and internal teams through loan closing
• Ensure compliance with policies and regulations

• High school diploma or GED
• 2+ years of sales or relationship‑based service experience (retail, telecom, banking, etc.)
• or a Bachelor’s degree in business/finance
• Strong communication, math, and customer service skills
• Proficiency in Microsoft Word and Outlook

Join a team where leadership is hands‑on, schedules are balanced, and your work truly impacts members’ financial lives.

This is a Permanent position based out of Warren, MI.

The pay range for this position is $38950.00 - $45760.00/yr.

The Perks of Being Part of CCF:When you join CCF you’re not just taking a job—you’re joining a community. From milestone anniversaries to our legendary chili cook-off, we believe in recognizing achievements and building connections through fun, shared experiences. We offer a comprehensive benefits package designed to support the well-being of our employees:Competitive Base Compensation: Competitive salary with eligibility for performance-based incentives.Paid Time Off: PTO available to support work-life balance, in addition to 13 paid company holidays per year.Wellness & Volunteer Time: Additional time off to support employee wellness and community involvement.Health Insurance Coverage: Multiple low-deductible medical plan options, as well as dental and vision coverage.Employer-Paid Coverage: Company-paid life insurance and short- and long-term disability coverage.Flexible Spending Accounts (FSA): Options for both medical and dependent care FSAs.Education Assistance: Tuition reimbursement and student loan repayment support to help advance your education and career.Retirement Benefits: 401(k) plan with up to 4% company match, plus an additional 4% profit-sharing contribution.Employee Assistance Program (EAP): Confidential support services for personal and professional challenges

This is a fully onsite position in Warren,MI.

This position is anticipated to close on May 8, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.