Meeting Services Support Associate

The Meeting Services Support Associate ensures that meeting rooms and special event venues are professionally prepared, fully functional, and equipped to meet the needs of meeting organizers and attendees. This role combines hands-on event and banquet-style room setup with basic audiovisual (AV) support, asset tracking, and customer service. The associate uses mobile technology to document room conditions and equipment, supports daily operations across a multi-building campus, and contributes to a smooth, high-quality meeting experience in a fast-paced environment.

Responsibilities

• Execute daily and weekly inspections of meeting rooms to verify cleanliness, readiness, and proper setup, documenting inspection results using a mobile device.
• Use a phone-based application with QR codes to record and update information about what equipment and furnishings are present in each room.
• Print and post daily meeting room schedules in a timely and accurate manner to ensure attendees and organizers can easily locate their meetings.
• Maintain and update the AV asset inventory database, including documenting equipment locations and ID numbers to ensure accurate tracking and availability.
• Move, set up, arrange, and break down tables and chairs according to daily setup requirements for flexible seating meeting room spaces.
• Transport and set up portable AV equipment across a campus of three buildings, ensuring correct placement and functionality for meetings and events.
• Perform complete setup and tear down of special event venues, including tables, chairs, linens, skirting, AV equipment, and cabling.
• Follow the direction of the supervisor and adhere to established procedures and standards for meeting and event setups.
• Communicate clearly and professionally with team members and internal stakeholders to confirm requirements, resolve issues, and support successful events.
• Comply with departmental policies and safe work practices, including proper lifting techniques and safe handling of equipment and furnishings.
• Perform other related duties as assigned to support meeting services operations and special projects.

• High school diploma or state equivalent required.
• Prefer 2 years of experience in banquet setup, AV support, or meeting room setup and support.
• Strong customer service skills with the ability to interact professionally with a variety of stakeholders.
• Ability to communicate effectively in both oral and written form, including clear reporting of issues and status updates.
• Team-oriented mindset with the ability to collaborate and support colleagues in a shared workload environment.
• Demonstrated ability to work hard and manage physical tasks such as moving and arranging furniture and equipment.
• Familiarity with computer equipment and Microsoft Office applications.
• Ability to move and lift up to 50 pounds and safely set up and tear down folding tables and chairs for large meetings.
• Ability to frequently walk around multiple buildings and use stairs as part of daily duties.
• Comfort working in a fast-paced environment while maintaining attention to detail and meeting deadlines.

• AV training or certification preferred.
• Experience in banquet-style event setup, meeting services, or AV support environments.
• Background or exposure to event planning or meeting coordination is beneficial.
• Experience with data entry and maintaining databases or inventories.
• Proficiency with Microsoft Office applications for basic documentation and communication.
• Strong interpersonal skills and the ability to build positive working relationships.
• Detail-oriented approach, ensuring room setups and equipment placements meet specified requirements and quality standards.
• Ability to remain organized and efficient while handling multiple room setups and tasks in a single day.

This role operates in a dynamic, fast-paced corporate meeting and event environment across a campus of three buildings. The work is primarily on-site and involves frequent walking between rooms and buildings, as well as going up and down stairs throughout the day. The position is physically active, requiring regular lifting of up to 50 pounds and the setup and teardown of folding tables, chairs, linens, skirting, and AV equipment. The associate uses mobile devices and QR code-based applications to document room conditions and equipment, and works regularly with computer equipment and Microsoft Office for schedules and inventory updates. The environment is collaborative, with a small team of meeting services professionals supporting each other to deliver timely, high-quality setups and excellent customer service for meetings and special events.

Job Type & Location

This is a Contract position based out of Cincinnati, OH.

The pay range for this position is $19.00 - $19.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Cincinnati,OH.

This position is anticipated to close on Apr 9, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.