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We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
Evernorth Workplace Care offers health care delivery services along with population health and health coaching solutions, conducted in person or virtually. Our mission is to deliver proactive, personalized, and holistic patient care and coaching by acting on health data and insights to improve the overall health and wellness of our clients’ employees, and those they care about most, by providing access to high quality, affordable services where they work and live.
Evernorth Workplace Care - Personalized Care Where You Are
Medical Receptionist – Bilingual Spanish - Evernorth – Midland TX
The Medical Receptionist (Medical Administrative Senior Rep) is an integral member of the multi-disciplinary team who functions under the direction and supervision of a registered nurse and/or licensed physician. The position provides professional, courteous, and friendly assistance to our customers.
Coordinates appointments, handles multiple phone calls, and reschedules/confirm appointments.
May handle cash, coordinate, schedule and follow up on phases of a surgery procedure and/or specialty referral appointment.
Provides exceptional customer service and maintains patient confidentiality.
Interacts with all levels of staff in a variety of departments; physicians, patients, families as well as external contacts, such as employees of other healthcare institutions, community providers and agencies concerning the healthcare of the patient.
Responsible for the adoption and demonstration of the Consumer Health Engagement cultural beliefs. Be a role model for the six cultural beliefs to drive personal accountability and organizational results.
What we expect from you:
GED/High School Degree
At least 1 or more years of medical receptionist experience
At least 1 or more years of experience in cash handling, typing, scheduling applications experience preferred.
At least 1 or more years of customer service experience
Ability to convey information to customers in a warm, clear, concise manner.
Ability to always maintain strictest level of patient confidentiality
Ability to work in a fast-paced environment
Solid Computer skills
Ability to work under minimal supervision
Excellent written and verbal communication skills
Team oriented
Strong time management skills
Responsible and reliable
Ability to work health center hours
Bilingual Spanish
Bonus points for:
Medical terminology experience
Medical Assistant experience/training
Customer-centric Focus
Professional and mature
Dynamic personality
Please note, this role is based full-time in our health center in Midland TX.
We offer benefit eligibility from the first day of employment, Paid Time Off, Short and Long-Term Disability, Life Insurance, 401k with company match, Continuing Education, Career Development and a variety of other perks.
Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.