Media and Communications Coordinator I

Requisition ID: 48937 Work Location: Convention & Visitors Bureau – Towne Bank Building, 22nd Street Pay Range: G.21, $46,904.00 - $72,696.00 Starting Salary: Minimum of the Pay Range Work Schedule: Monday – Friday, 8:00 am – 5:00 pm Part Time Hours/Wk: Job Open Date: Application Deadline: 5/6/26

Job Duties:

Virginia Beach is a diverse, vibrant, appealing community with a dynamic year-round tourism economy that serves the needs of local residents and visitors alike. The Virginia Beach Convention & Visitor’s Bureau develops and promotes Virginia Beach as a first-class, year-round destination that contributes to the quality of life and a diverse local economy.

The Virginia Beach Convention & Visitors Bureau has an immediate opening for a talented, driven Media & Communications Coordinator (Website Manager) who will assist the Visit Virginia Beach marketing team in managing the tourism website platform, managing website accuracy and audits/edits, building out content on web platforms, working with divisional leaders for any additions or changes to the website, completing uploads from Simpleview as needed, managing email marketing campaigns, manage website reporting, and more as needed.

Reporting to the Director of Social Media and Content, the Media & Communications Coordinator I administers and monitors all Convention and Visitors Bureau's (CVB's) website marketing efforts, which includes the development of web content and some influencer marketing content to encompass all CVB divisions: sports marketing, meetings and conventions, international, group tour, leisure, convention center, and economic vitality portfolio teams. This position serves as an internal digital marketing manager for each CVB division and is one of the primary points of contact for website changes and updates, ensuring quality control and monitoring, sharing any variances to scope and cost.

We are looking for a well-rounded professional who has a passion for marketing and who is equally comfortable behind the computer managing and editing the main hub of marketing for Visit Virginia Beach. Strict brand guidelines will be in place and at the forefront of all changes to the website. Divisional communication within the bureau will be a measurement of success for the right candidate. Strong interpersonal and organizational skills and your ability to translate and convey complex information to a broad audience will help you build and maintain stakeholder relationships.

DUTIES

● The position will manage the Visit Virginia Beach website, both frontend content and backend interfaces in conjunction with VVB /IT Department.
● Work will include cross-divisional projects as directed by supervisor.
● Ongoing edits, audits and content uploading and changes will happen daily.
● This role is expected to perform website analysis, organizing and presenting insights for monthly, quarterly, and annually and ad hoc reports for internal and external reviews.
● This position will take a lead on content uploading and management for the website.
● This position will oversee data analytics and performance for email marketing campaigns.
● The position will be a liaison for marketing and other divisions within the CVB.
● Assist in monitoring social media channels to ensure we are up to date on trends and proactive in times of need such as inclement weather, emergencies, etc. This position will be responsible for multi-tasking project requests and completions.
● This position will be responsible for adhering to all brand guidelines and enforcing these guidelines on the website as well as within email marketing platform. This position is a brand expert.
● This position will work heavily in WordPress, Simpleview and Act-On software platforms.
● Attend special and regularly scheduled meetings with internal Division leaders and approved agency / vendor partners to manage projects and develop and manage marketing campaigns
● This position will work in WORD, Excel, and PowerPoint.
● This position will handle other duties and tasks as needed as part of the MarCom team at Visit Virginia Beach.

At this time, the position does not offer a hybrid remote and/or flexible working option.

As a City employee, you will enjoy a generous benefits package that includes paid time off, paid holidays, health, dental and vision insurance options, a wellness program, retirement, tuition reimbursement and more.

Official City Job Description:

https://virginia-beach-departments-docs.s3.amazonaws.com/city/job-descriptions-pay-plans/Media-and-Communications-Coordinator-I-01992.pdf

Working Conditions:

https://workingcondition-summary-prod.s3.amazonaws.com/B.006013.4.pdf

Minimum Requirements:

MINUMUMS: Requires any combination of education (above high school level) and/or experience equivalent to four (4) years in fields such as public relations, communications, marketing, or journalism utilizing the required knowledge, skills and abilities. SPECIAL REQUIREMENTS: All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Positions within this class have been designated as Alpha I positions requiring employees to work during inclement weather, regardless of the Citys operational status.

Additional Requirements:

DMV Transcript: Required
CDL: Not Required
DOT History: Not Required
CPS Check: Not Required
Physical: Not Required
Respirator: Not Required
Polygraph Review: Not Required
Psychological Screening: Not Required

Attachments Required: None

Preferences:

 Education: Minimum: Bachelor’s degree in marketing, Web Development, Information Technology, computer Information Systems, Branding, Art, or related discipline or acceptable combination of education, training and experience.
 1-2 years’ experience in website management
 Working knowledge of branding guidelines work for various platforms
 Content Management work experience, including internships, is preferable
 Experience in the tourism/destination marketing industry is strongly desired.
-Abilities
 Experience in both frontend and backend website work and problem solving is a must.
 High prioritization skills needed.
 Self-starter who enjoys learning from, and teaching others.
 Excellent communication skills-written verbal presentation and interpersonal.
 Strong operating/working knowledge of WordPress, Simpleview, or other website platform software is strongly desired.
 Knowledge of WuFoo project request software a plus.
 Knowledge of Act-On email marketing software a plus.

Special Instructions:

None

• Please complete the application in its entirety and include your resume if required by the posting.
• Your responses to any "Supplemental Questions", if attached to this requisition, must be supported by the information you provide on your application and/or resume; or otherwise demonstrated during the hiring process.
• You will not be able to access the details of this job ad once the closing date has passed. If you would like to retain this information, please take a screen shot or print using your browser's printing capability.

VRS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.

Drug Free Workplace: The City of Virginia Beach maintains a drug free workplace.