Mechanical Business Analyst

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Our Marketing, Sales & Service organization advances the Ford reputation as a visionary vehicle and mobility services company and helps deliver a trusted customer experience. Use your marketing, sales and service expertise to turn data-driven insights into innovative solutions that enhance sales and customer loyalty. Join us and be the eyes, ears and voice of Ford.
 

In this position... 

The Marketing team sits within Ford Customer Service Division (FCSD) and is responsible for managing the service part’s lifecycle and customer journey. The focus of the Pricing team is on product strategy derived from monitoring the aftermarket competition, maintaining financial profitability and focusing on customer requirements. This team interacts across the Ford ecosystem and partners closely with the Finance and Product Category Management (PCM) team.

We are seeking a highly analytical and detail-oriented senior Business Analyst to join our Mechanical Pricing team. This role will play a critical part in optimizing pricing strategies for FCSD’s aftermarket mechanical parts, contributing to profitability and market share. The Business Analyst will be responsible for in-depth data analysis, supporting pricing initiatives, and collaborating with various cross-functional teams to ensure competitive and effective pricing.

What you'll do...

• Pricing Analysis & Implementation: Contribute to the development and execution of the Annual Cycle Plan for Mechanical Parts by conducting thorough pricing analysis, validation, and support the implementation of new pricing strategies.
• Competitive Intelligence: Acquire, analyze, and review competitive pricing data to identify market trends and inform strategic decisions.
• Strategy Development Support: Support the development and ongoing updates of pricing strategies for individual mechanical product lines, ensuring alignment with market dynamics and business objectives.
• Performance & Profitability Review: Analyze product performance and profitability within each pricing cycle, identifying areas for optimization and reporting findings.
• Market Deep Dives: Execute deep dives into product positioning and relevant market segments based on requests from Product Category Managers (PCMs) and identified business needs.
• Reporting & Communication: Prepare and present key pricing insights, performance metrics, and analytical findings to management, highlighting major actions, critical decisions, and adherence to plans.
• Discount Analysis: Assist the Product Sales team with detailed discount analysis and provide recommendations for optimization.
• Special Projects: Contribute to broader commodity team initiatives and special projects related to price positioning, business plan development, responses to significant external market changes, and evaluation of pricing effectiveness.
• Process Modernization: Assist in the modernization of pricing processes, data handling methodologies, exploration of AI applications, and strategic product positioning to maximize profitability and market share.

We are looking to build a diverse team that brings together multiple backgrounds and experiences.  Diversity of thought is critical to ensure we position Ford for success now, near and far. Success will require a mix of talent that collectively understands the customer (as people), dealers, service, credit, marketing & sales, product development, etc.