MCI Patient Dining Concierge, Food Services-MCI, FT, Varies

Baptist Health is the region’s largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we’ve been named one of Fortune’s 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors.

What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients’ shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact – because when it comes to caring for people, we’re all in.

Description:

Job responsibilities may include, but not limited to: prepare assemble and deliver patient meals in accordance with quality, service, infection control and food safety standards. Serves guests while always maintaining positive customer/guest relations. Appropriately replenishes food prep and supplies. Follows all aspects of high quality food preparation and service. Follows aligned procedures in the Cafe to assure patient and/or guest receive meals according to order and safety guidelines. Expedites trays in an organized, accurate timely manner. Delivers Tray with appropriate time management skills and follows patient privacy and service excellence as a priority to the job function. Utilizes excellent communication skills while interacting with patients, staff and guests. Establish rapport with customers and displays empathy and compassion over the phone and when delivering trays. Able to process and deliver supplies. This position has a multifaceted connection to the safety, comfort and overall satisfaction of our customers.Estimated pay range for this position is $16.00 - $17.25 / hour depending on experience.

Qualifications:

Degrees:

High School Diploma, Certificate, GED, training or experience required.

Licenses & Certifications:

• Food Safety.

Minimum Required Experience: 1 Year

EOE, including disability/vets