Mayor's Summer Youth Jobs Program - City Collector Intern

Mayor's Summer Youth Jobs Program

Job Description

Position Title: City Collector Intern

Department: City Collector's Office

Location: 915 Quarrier Street, Suite 4, Charleston, WV 25301

Number of open positions: 1 Anticipated Start Date: 6/8/26 End Date: 7/31/26

Hours of work per week: Up to 35 hours per week

Business/Work Hours: 8:30 am - 4:30 pm (with ½ hour unpaid lunch)

Pay Rate: $13.00/hour

General Description:

This position is part of the Mayor's Summer Youth Jobs Program for individuals aged 16-20 years old. Employment dates are June 8, 2026, through July 31, 2026, with potential extensions based on availability and departmental needs. This position works under close supervision and performs duties according to established procedures.

General Responsibilities, Tasks, and Projects

• Help update business information and verify accuracy
• Contact businesses via phone and/or email regarding their account
• Assist with data entry and maintaining tax and fee records
• Support staff with special projects and research assignments
• File and organize both physical and digital documents
• Perform other duties as assigned by the City Collector

Candidate Requirements

• Must be between the ages of 16 and 20
• High school diploma or equivalent required
• Strong organizational and communication skills
• Proficient in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to maintain confidentiality and demonstrate professionalism
• Willingness to learn and adapt to new tasks
• Physical ability to bend, stoop, and lift up to 20 pounds

Dress Code

Employees are expected to maintain a business casual appearance. Acceptable attire includes:

• Slacks, khakis, collared shirts, blouses, and closed-toe shoes
• Not permitted: Shorts, t-shirts, athletic wear, flip-flops, or overly casual items
• Employees should present a neat and professional appearance at all times

Core Competencies

• Accountability - Takes responsibility for own actions
• Adaptability - Responds positively to change
• Communication - Communicates clearly, respectfully, and effectively
• Customer Service - Provides courteous and quality support to internal and external customers
• Initiative - Takes proactive action to complete work or resolve issues
• Judgment & Decision Making - Makes sound, fact-based decisions
• Professional Development - Seeks to grow technical skills and job knowledge
• Teamwork & Cooperation - Collaborates effectively to support City goals and departmental objectives

Additional Qualifications:

1. Must have the ability to provide documentation verifying legal work status.
2. Ability to read and speak the English language proficiently in order to communicate and interact with others; to understand and interpret safety instructions; and to respond to internal and external inquiries.
3. Ability to understand and comply with City and departmental guidelines, policies, procedures and expectations.

This job description has been designed to indicate the general nature and level of work that may be performed by an employee. It is not designed to contain or be interpreted as a comprehensive inventory or list of all of the duties, responsibilities and qualifications required of employees assigned to this job. Supervisors/Managers and/or Department Heads may also assign additional or other lawful duties as may be necessary and/or required. The City reserves the right to modify or change this job description at any time, for any lawful reason, with or without notice. This job description is not, and should not be construed or implied to be a contract, promise or guarantee of continued employment.

Americans with Disabilities Act Compliance

The City of Charleston, WV is an Equal Opportunity Employer. The ADA requires the City to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

EEO: The City of Charleston provides equal employment opportunities (EEO) to all current employees and new applicants for employment without regard to sex, race, color, age, national origin, ancestry, religion, disability, medical condition, genetic information, marital status, sexual orientation, gender identity, citizenship, pregnancy or maternity, veteran status, or any other status protected by applicable national, federal, state or local law.

NOTE: Employment at the City of Charleston is considered to be at will and may be terminated by you or the City at any time.