Marketing Operations Specialist, Consultant - MBR & Playbook Analyst

BSC
Long Beach, CA

​​Your Role​

The Digital & Measurement team is responsible for turning Brand and Marketing strategies into digital-first experiences that deliver measurable business outcomes. The MBR & Playbook Marketing Analyst, Consultant reports to the Sr. Manager of Digital & Measurement and serves as the day-to-day data and insights lead for the Monthly Business Review (MBR) and nine quarterly playbooks. This role partners with Line of Business Marketing partners (MBPs) and the Measurement & Insights team to ensure analyses are grounded in timely, accurate data and translated into clear, decision-ready narratives. The Analyst coordinates data inputs, shapes insight led storylines, and delivers consistent, executive ready measurement and insights that highlight what changed, why it matters, and what actions should follow.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

​​Your Work

​In this role, you will:​

  • Coordinate the measurement and insights operating cadence for the Monthly MBR and quarterly playbooks, including timelines, dependency tracking, and delivery quality, in close partnership with MBPs
  • Partner with the Measurement and Insights analysts to translate dashboards and findings into clear, executive‑ready storylines, including what changed, why it matters, and implications for discussion
  • Develop draft, decision‑ready narratives and visuals summarizing wins, risks, headwinds, and opportunities for the Monthly MBR and playbooks
  • Triage and coordinate follow‑up responses from GMs and teams, partnering with MBPs and the appropriate analytics owners to ensure timely, accurate, and consistent responses
  • Apply strong quality control across metrics, definitions, and narrative claims to ensure alignment between data and story across MBR materials and playbooks
  • Facilitate cross‑functional alignment by supporting working sessions, documenting decisions, tracking action items, and proactively surfacing risks and tradeoffs for MBP awareness
  • Enable executive readout preparation by helping MBPs refine narrative flow, tighten headlines, and ensure materials are positioned for effective leadership discussion
  • Operate with strong judgment and initiative, proactively identifying insights, patterns, or implications beyond what is explicitly requested and surfacing them for MBP and leadership consideration
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