Manufacturing PLM System Analyst

Ford Global Career Site
Dearborn, MI

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.


As part of our Manufacturing team, you’ll help build the world-class, state-of-the-art smart vehicles we're known for. In our plants around the world, we’re constantly developing new technologies and processes to further increase our efficiency. You'll get the satisfaction of making great products people use and love.

 

In this position...

The Manufacturing Systems Analyst serves as the primary bridge between complex PLM technology and the functional manufacturing teams. This role is dedicated to maximizing the value of the Teamcenter environment by providing high-tier end-user support, designing comprehensive training programs, and ensuring the seamless flow of data across the "Digital Thread." The ideal candidate is a methodical diagnostician who can translate technical system architecture into intuitive, process-driven guidance for a global workforce.

What you'll do...

  • Serve as a primary point of contact for end-user inquiries, providing timely technical interventions.
  • Execute Root Cause Analysis (RCA) on support metrics to identify systemic knowledge gaps and implement proactive solutions that reduce recurring service requests.
  • Author comprehensive instructional content and digital media to facilitate self-service learning and standardize PLM best practices across the enterprise.
  • Lead engaging, process-centric training programs for global users, ensuring alignment between software functionality and manufacturing business requirements.
  • Collaborate with global teams to identify best practices.
  • Provide system onboarding support for internal and external users.
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