Manager/Quality Improvement-BHC

Tallahassee Memorial Healthcare
Tallahassee, FL

WHO WE ARE & WHAT WE DO

Tallahassee Memorial HealthCare (TMH) is a private, nonprofit community-based healthcare system that provides advanced care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community.

TMH is the region’s healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region’s only:

  • Level II Trauma Center
  • Primary Stroke Center
  • Level III Neonatal Intensive Care
  • Pediatric Intensive Care
  • The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle.

Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices.

HOW YOU'LL MAKE AN IMPACT

Your Role:

  • Directs designated quality improvement activities and functions.
  • Demonstrates an understanding of diversity. Demonstrates integrity, compassion, accountability, respect, and excellence (I CARE values).
  • Enhances and contributes to a safe environment for all colleagues, visitors, and patients.
  • Oversees departmental functions of the Improvement Advisor(s) II, Utilization Review Clinician(s), and RN/Clinical Education Coord(s).
  • Directs Behavioral Health Center (BHC) safety processes and administrative functions and processes (in consultation with supervisor) in accordance with BHC policies and procedures.
  • Maintains compliance with required training in accordance with established time frames.
  • Performs other duties.

Reports To:Dir/Inpatient Services (job code (JC): 110101)

Supervises:Improvement Advisor II (JC: 247402), Utilization Review Clinician (JC: 247202), and RN [Registered Nurse]/Clinical Education Coord (JC: 036903)

WHAT YOU’LL NEED TO APPLY

Required Education:

  • Bachelor’s degree in psychology, social work, counseling, or a related human services field

Preferred Education:

  • Master’s degree in psychology, social work, counseling, or a related human services field.

Required Experience:

  • Three (3) years of relevant, job-related work experience within a mental health setting

Preferred Experience:

  • Three (3) years of relevant professional performance improvement/quality assurance administrative experience and/or experience in an inpatient mental health setting.
  • Professional, clinical experience in a psychiatric community mental health or hospital setting.

Required Certification/License/Registry: None.

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Tallahassee Memorial HealthCare is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.

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