Manager, IT Application Development - Supply Chain

Job Description

"Candidates must be authorized to work in the United States without the need for current or future visa sponsorship."

Position Summary

The Manager, IT Application Development, is responsible for the planning, delivery, and ongoing support of enterprise store technology solutions across Family Dollar’s retail footprint. This role leads internal team members and external development partners to deliver reliable, secure, and cost-effective applications that support critical store operations.

The position serves as a central intake and delivery point for store systems initiatives, managing demand, priorities, estimates, vendor performance, and execution. The Manager partners closely with Information Technology, all other Support Center resources as needed and third-party vendors to ensure successful delivery, deployment, and continuous improvement of store systems at scale.

Key Responsibilities

• Own intake, prioritization, and delivery of application development initiatives from requirements through deployment
• Lead and coordinate internal staff, consultants, systems integrators, and hardware/software vendors
• Provide oversight and technical direction for application development, integrations, and deployments
• Manage multiple concurrent initiatives while identifying risks, dependencies, and mitigation strategies
• Oversee store technology deployments to ensure minimal operational impact
• Manage budgets, forecasts, vendor contracts, and change orders
• Hold vendors accountable to delivery commitments, SLAs, and financial controls
• Drive process improvement, delivery quality, and operational stability
• Develop team members through coaching, performance management, and resource planning
• Travel: 25% for project related events, conferences, and on-site meetings when required
• Travel may be more or less at times based on project needs

Minimum Qualifications

Bachelor’s degree in Business, Computer Science, MIS, or a related field and 5+ years of relevant IT experience

OR 10+ years of equivalent progressive experience

• Experience managing internal teams and external development vendors

• Experience working with systems integrators, software vendors, and hardware providers

• Strong project and delivery management skills across complex initiatives

• Experience with supply chain and automation hardware and services procurement, including contract negotiation

• Proven ability to manage budgets, forecasts, and vendor financial accountability

• Strong communication and stakeholder management skills

Preferred Technical Background

• Familiarity with supply chain, transportation, and inventory systems such as Warehouse Management Systems (WMS), Labor Management Systems (LMS), Warehouse Control Systems (WCS), mobile user computers (RF)
• Working knowledge of:
• Integration layer applications – AppWorx, Sterling EDI, SOA
• Low level control systems for automation and conveyance
• Data feeds and ETL processes
• Experience supporting business critical, highly integrated systems
• Exposure to Agile or hybrid delivery models and SDLC best practices
• General understanding of warehouse operations, transportation solutions, and best practices for managing large inventory volumes

Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.