SUMMARY:
At Marriott, you can be a part of something bigger than yourself. As the world’s largest hotel company, you will be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
As our Manager, Employer Surveys + Recognition you will play a critical role in the success of our People Brand, which focuses on attracting and engaging both internal and external audiences. You will be responsible for shaping Marriott’s employer recognition strategy. This includes working with teams across the business to develop our employer of choice narrative; completing and managing the submission process for workplace surveys; building relationships and Marriott’s reputation with the third-party organizations associated with employer recognition publications and events; and coordinating with various internal communications teams to amplify recognition earned. This position will work with the Employer Brand team along with the broader Associate Engagement & Change Management team to deliver an effective strategy that drives internal pride in Marriott International and attracts new talent to the company.
In this role, you will be expected to have strong skills in writing and project management. In addition to being detail-oriented, you must be able to translate complex subjects and data into digestible and easy-to-understand content. Given the criticality of the third-party relationships involved, you should have strong people skills and excel under deadlines. This role also includes driving the project work of external consultants.
RESPONSIBILITIES:
Strategy development: Define the company’s workplace survey approach. Partner with in-house experts and external consultants to connect business priorities to our employer of choice narrative and identify the right opportunities to tell that story to various stakeholders.
Project management: Plan sessions with subject matter experts and executives to define the overall approach to completing survey applications and create and hold stakeholders to detailed timelines to ensure applications are reviewed and submitted in an efficient manner, on time and to budget.
Application submission: Collect information throughout the year to include in various submissions. Keep subject matter experts up to date and organize receipt of all data, documents, and anecdotal information. Conduct interviews with associates, as needed, to gather information for storytelling. Create inspiring copy for all submissions.
Relationship management: Build and maintain strong relationships with all survey organizations throughout the year. Monitor survey changes year to year. Explore opportunities for additional engagement via speaking engagements, sponsorships, etc. Participate in all follow-up calls conducted by the survey organization. Provide additional information requested, which may include additional or updated data, stories, benefits information, etc.
Action planning: Review all scorecards and other presentations of results. Prepare overview of results with recommendations to leadership to improve rankings for subsequent years and maintain tracking of award history.
Communications: Define the approach to driving awareness internally and externally, and create communications to announce survey recognition awarded (e.g. press release, internal communications, etc.)
WHO WE ARE LOOKING FOR:
Expert written and verbal communication skills
Ability to develop “client-ready” presentation material and communicate effectively to a broad range of stakeholders (including senior leaders and hotel associates)
Strong service orientation, consulting skills, and ability to interface with senior business leaders
Strong program and project management skills
Strong proof-reading, subbing, and editing skills
Editorial experience
Ability to influence and operate at all levels
Ability to present work quickly and accurately to a high standard
Flexible and willing to work unsociable hours with little or no notice
Able to multi-task, self-motivated and able to self-manage projects.
OUR EDUCATION + EXPERIENCE REQUIREMENTS
A minimum of 5 years of experience project managing or working in a communications or HR department, newspaper, magazine or internal communication agency or has experience in writing grants.
Experience within employer brand is strongly preferred.
Bachelor’s degree from an accredited university.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.