At Batesville, you will be a part of a dynamic team committed to excellence and innovation. A recognized leader in the death care industry in North America, we are committed to our mission of helping families honor the lives of those they love®. We are currently seeking a Manager, Cremation Operations, to join our team in Memphis, TN.
Your Role at Batesville:
As a Manager, Cremation Operations, you will be responsible for overseeing the daily operations of the cremation manufacturing and distribution facility. This role ensures efficient workflow, manages staff performance, upholds quality standards, maintains production schedules, and controls operational costs to meet organizational goals.
How You’ll be Rewarded:
- Batesville is a family. You will be part of a family of highly committed associates who are passionate about our company, committed to our customers and excited about our future.
- The expected base salary range for this role is $98,000-$115,000 per year. Actual compensation within this range will be based on a variety of factors, including but not limited to qualifications, skills, experience, and location.
- IMMEDIATE ELIGIBILITY – Comprehensive medical, dental and vision insurance, as well as prescription coverage, short-term disability, Employee Assistance Program (EAP), and more.
- Generous 401K Matching Program
- Paid time off
- Opportunities for development and advancement
What You’ll Do:
- Supervise and coordinate the activities of production and administrative staff, fostering a positive and productive work environment.
- Monitor and maintain quality standards for all cremation products, ensuring compliance with company and industry requirements.
- Reviews operating metrics while developing methods and procedures to improve them.
- Analyze and manage operational costs, implement cost-saving initiatives, and ensure adherence to budgetary guidelines.
- Conduct regular staff training, performance evaluations, and address personnel issues as needed.
- Collaborate with other departments, including sales, scheduling and logistics, to ensure seamless order fulfillment and customer satisfaction.
- Collaborate with other departments, including marketing, engineering & procurement, to ensure seamless new product introductions.
- Implement, standardize and sustain systems across all locations
- Identify areas for process improvement and implement solutions to enhance productivity and product quality.
- Maintain accurate records of operations, inventory, and staff schedules.
What You’ll Bring:
- Bachelor’s degree in Operations Management, Business Administration, or a related field preferred.
- Minimum of 3 years’ experience in manufacturing, production management, or a similar supervisory role.
- Experience with pick, pack, and ship operations; implementing industry best practices
- Formal lean training preferred
- Knowledge of quality assurance practices and cost control methods.
- Proficiency with scheduling software and inventory management systems.
- Ability to multitask and work effectively in a fast-paced environment.
Work Environment:
- This position is based in our Memphis operation, requiring hands-on management and frequent interaction with staff and other departments. While based in Memphis, this role will have oversight for our 3 other sites across North America. Travel of 25-50% to visit other sites, supplier or customer meetings will be required.
Physical Requirements:
To perform this job successfully, the physical demands listed are representative of those that must be met by an employee. Reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands to handle and feel, reach with hands and arms, talk, and hear. The employee may occasionally be required to crouch, or lift items as heavy as 25 lbs. This job may require the employee to see with clarity at both near and far distances.
DISCLAIMER: The above information on this job description has been designed to indicate the general nature and level of work performed by the employee within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of any employee assigned to this job. Nothing in this job description restricts management’s right to assign duties and responsibilities to this job at any time.
