Manager, Cellular Therapy Program

UT Health San Antonio Staff Positions
San Antonio, TX

The Manager, Cellular Therapy Program Nurse oversees the development and management of the Cellular Therapy Program, including the day-to-day operations of the team.  Will create and manage the terms as defined by the Foundation for the Accreditation of Cellular Therapy.  Will oversee contracts with pharmaceutical vendors and lead the multidisciplinary team in steps to meet compliance on behalf of these companies that manufacture Cellular Therapy.  The manager will partner with the research team to ensure logistics for cellular therapy are carried out per the protocol. Will work collaboratively across related departments to ensure seamless transitions for the high-caliber patient continuity of care. Will assist in creating and managing financial factors, including business center operations.
  • Leads the development and growth of the Immune Effector Cell (IEC) Program under the direction of the SCTCT Medical Director, Sr. Director, and Director; authors and maintains Standard Operating Procedures aligned to FACT standards, including version control, training, and competency documentation.
  • Oversees and participates in patient-care operations for cellular therapy across inpatient and outpatient settings; designs and maintains EPIC order sets, workflows, documentation templates, and data integrity for end-to-end IEC care.
  • Serves as the operational point of contact for pharmaceutical sponsors (e.g., CAR-T/IEC, BiTE therapy); manages site certification, contracts, and sponsor/IRB/FDA compliance requirements, including monitoring visits and corrective actions.
  • Directs IEC logistics across the full pathway: referral intake, benefits verification and payer authorization, financial feasibility, apheresis/collection, product shipping/receiving, chain-of-identity and chain-of-custody, infusion scheduling, and post-infusion monitoring.
  • Partners with the research team to operationalize protocol requirements for cellular therapy (clinical trials and standard of care); ensures protocol-specific training, documentation, and timely reporting of adverse events (e.g., CRS/ICANS) and deviations.
  • Coordinates the multidisciplinary team (physicians, APPs, nursing, pharmacy, cell processing, apheresis, transfusion medicine, research, revenue cycle) to ensure seamless transitions and continuity of care across inpatient/outpatient SCTCT programs.
  • Provides financial oversight for cellular therapy operations, including cost of product, supply inventory, budget preparation/management, pricing, coding/billing workflows, and revenue optimization; ensures authorizations are in place and takes corrective action to meet budget.
  • Ensures compliance with external regulators (FACT, FDA, The Joint Commission) and internal institutional/divisional/unit policies; leads accreditation readiness audits, sponsor/regulatory inspections, and action-plan follow-through.
  • Drives continuous quality improvement by developing, implementing, and evaluating CQI initiatives; defines and manages program KPIs (quality, safety, timeliness, service, financial) and communicates performance to leadership and frontline teams.
  • Evaluates patient-care delivery and IEC workflows regularly to identify bottlenecks and risks; implements process, safety, and documentation improvements and reports outcomes to appropriate leaders.
  • Develops staffing plans and justifies incremental resources; leads recruitment, scheduling, supervision, performance management, retention, and professional development; validates competencies for IEC care (e.g., CRS/ICANS recognition/management, COC/COI).
  • Implements employee-engagement and shared-governance activities (e.g., unit-based practice councils, purposeful rounding); facilitates staff meetings and special projects.
  • Maintains required program documentation (SOPs, contracts, training logs, competency records, temperature/equipment logs) and ensures secure storage/handling of cellular products and investigational agents.
  • Establishes 24/7 escalation/on-call pathways for IEC product and patient-safety issues and coordinates timely interdisciplinary response.
  • Performs other related duties as assigned.
  • Five (5) years of professional nursing experience with at least two (2) years in Stem Cell Transplant and Cellular Therapy specialty Nursing is required. Two (2) years in a supervisory role or program development is required.
  • Five (5) years of professional nursing experience with at least two (2) years in Stem Cell Transplant and Cellular Therapy specialty Nursing is required. .
  • Two (2) years in a supervisory role or program development is required.
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