*We are unable to provide sponsorship for this role*
Qualifications
Bachelor’s degree
Hands-on experience as a Manager leading Scrum Masters (this is a Manager role, not just a Scrum Master)
Experience as a Scrum Master for a minimum of 5 years for a software development team that was applying Agile/Scrum principles and practices
Advanced knowledge of Agile/Scrum principles and practices
Experience with agile transformations, building Agile teams and implementing Agile
Previous experience leading scrum master’s and driving career development of direct reports
5+ years of experience with JIRA
Advanced proficiency with Jira Advanced Roadmaps (formerly Portfolio) for program-level planning, capacity management, and dependency tracking
Experience building and maintaining Jira automations, integrations (e.g., Confluence, Bitbucket/GitHub, ServiceNow), and reporting dashboards using native and third-party tools (e.g., EazyBI, Scriptrunner)
Experience with setting and implementing Agile specific metrics and KPI’s
Knowledge of other agile approaches: XP, Kanban, Crystal, FDD, etc.
Experience in release planning and coordination at scale
Ability to review large amounts of data and analyze, spot trends and provide analysis and insights
Experience consolidating data from multiple data sources
Basic understanding of IT infrastructure and IT systems design
Familiarity within a ticketing system such as ServiceNow
Responsibilities
Drive efforts to guide and coach delivery teams to self-organize and achieve objectives, without assigning or dictating the work.
Directly manage a team of Scrum Masters deployed across several product teams and partner with managed service provider
Hold Scrum masters accountable to their roles and responsibilities and creates a governance structure to monitor performance.
Partners with the group director and senior leaders across the organization to develop best practices and evolve Agile capabilities with the changing needs of the business.
Be responsible for “maturing” Agile teams/squads.
Provide support to the Product Owner and Delivery Team and lead by example.
Participate in and lead discussions, decision making, and conflict resolution.
Drive a trusting and safe environment where problems can be raised and resolved.
Be responsible for identification and mitigation of project risks