This position reports to the Executive Manager – Airport Operations, Operations & Performance Management Division, Transportation Management Services Department. Performs highly responsible supervisory and analytical work involving systems, operations, management research, and/or quality assurance; develops, coordinates, and implements work standards, methods, and procedures improvements and the overall assessment, testing, and evaluation of practices and procedures in assigned areas and serves as a divisional/departmental expert in area of specialty.• Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals; conducts interviews and makes hiring recommendations. • Supervises/coordinates daily work activities; organizes, prioritizes and assigns work; monitors status of work in progress and inspects completed work; confers with assigned staff, assists with complex problem situations, and provides technical expertise. • Maintains records of business processes and/or workflows and oversees processes for future revisions and integration into the department or business unit. Maps all processes into the system, manages the change control process. • Works on the development and implementation of new and improved plans, procedures, techniques, and methods to adjust to the changing requirement of ongoing programs. • Participates in the resolution of critical and difficult problems or issues related to assigned division, department, or program. • Assists in the planning and directing of divisional departmental programs, support services, and operations. • Prepares statistical data, progress reports, and summaries in conjunction with special reports. • Manages and monitors internal and external auditing of quality systems and processes. • Reviews and participates in the preparation of analytical and research reports, summaries, and recommendations; investigates and defines problem areas, conducts studies, and prepares reports recommending solutions or course of action. • Performs financial reviews and analyses for the division: compiles and evaluates operational data and cost histories; monitors and reviews billing activities, expenditures, and financial reports; conducts detailed cost analysis; makes recommendations to improve cost and operational effectiveness; and participates in budget development. • Coordinates special projects for the division; identifies and recommends proper allocation of financial, material, and human resources committed to the project; formulates solutions and resolves problems; facilitates implementation of the project; and provides administrative support to the project as needed. Work at this level is usually relegated to coordination of the division’s participation in major, county-wide projects, and serves in a secondary or subordinate role to the designated construction manager for large capital improvement projects. • Assists the division managers with strategic and long-range planning for divisional operations; participates in planning efforts at the local and regional level; keeps Division Director apprised of developments at the state and federal level that impact the division; monitors pending legislation for impact on operations; may oversee compliance with new legislation. • Oversees professional contractors and/or consultants providing services for projects or programs.
ADDITIONAL FUNCTIONS • Performs other related duties as required. • Bachelor’s degree required. • Four (4) years of related experience; experience should be directly related to assigned business unit’s programs. • Candidates without a degree should possess four (4) additional years of related experience. • Fingerprinting Required.
Essential Employees may be required to work during an undeclared emergency and/or declared emergency. On an incident-by-incident basis, the County’s Administrative Office will make the determination as to who will be required to work.
This job posting is not intended to be all-inclusive list of responsibilities, skills or working conditions associated with the position.
