The Show Maintenance Technician plays a critical role in maintaining the safety, functionality, and visual quality of facilities across Universal Studios Hollywood. This position supports a diverse environment including carnival-style game operations, restaurant facilities, retail locations, and entertainment workspaces. This role requires a highly skilled, versatile technician with a strong preventive maintenance mindset, the ability to troubleshoot a wide range of facility issues, and the professionalism to work both independently and collaboratively in a fast-paced, guest-facing environment.
Key Responsibilities
- Perform routine, corrective, and preventive maintenance on buildings, structures, and operational areas throughout the park
- Maintain and repair elements across carnival games, food & beverage locations, retail spaces, and entertainment venues
- Respond to maintenance requests including general repairs and plumbing issues in a timely manner
- Execute work orders involving carpentry, masonry, tile, drywall, flooring, and general construction
- Install and repair interior and exterior building components, including walls, flooring systems, and finishes
- Support new construction, remodels, and special projects as assigned
- Perform shop work and fabrication for custom or specialty projects
- Set up, relocate, and dismantle equipment, displays, and operational materials as needed
- Ensure all work is completed in alignment with safety standards, building codes, and company procedures
- Maintain accurate records of maintenance activities and identify opportunities for preventive maintenance improvements
- Deliver exceptional service to internal partners and external guests in a professional and courteous manner
Core Competencies
- Proven experience in facilities maintenance, preferably in entertainment, hospitality, theme park, retail, or restaurant environments
- Strong working knowledge of carnival/amusement-style equipment maintenance and high-traffic facility repair needs
- Hands-on experience with carpentry, drywall, flooring, and general building systems
- Ability to diagnose issues and perform repairs across multiple disciplines (mechanical, structural, basic plumbing, etc.)
- Ability to read and interpret blueprints, schematics, and technical documents
- Strong problem-solving skills and attention to detail
- Preventive Maintenance Mindset – Proactively identifies and addresses issues before they impact operations
- Adaptability – Comfortable working across diverse environments (games, restaurants, retail, entertainment spaces)
- Team Collaboration – Works effectively with cross-functional teams while maintaining accountability
- Independent Execution – Able to manage tasks and priorities with minimal supervision
- Guest Awareness – Understands the importance of always maintaining a high-quality guest experience
Requirements
- Must be 18 years of age or older
- 3-5 years’ experience in general carpentry and construction including framing, drywall, trim work, masonry, and tile experience required. Three to five years’ commercial roofing experience required; or equivalent combination of education and experience
- Must be able to perform set up and operation of table saw, radial saw, band saw, planer, high reach lift, concrete saw, and jack hammer
- Knowledge of applicable code requirements; methods and practices followed in the maintenance of tools, machinery and equipment
- Ability and willingness to respond to incidents in locations requiring climbing, fall-protection, and other non-traditional work-environments
- Must possess excellent interpersonal communication skills both verbal and written on a technician level
Pay Rate Starting at $32.78 per hour
Additional Information:
NBCUniversal’s policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles’ Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
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