Luxury Automotive Service Manager

Are you a proven leader ready to take your career to the next level? A well-established luxury automotive dealership in the Columbia market is seeking an experienced Automotive Service Manager to lead our service department. This is a rare chance to join a respected organization known for its stability, strong reputation, and commitment to excellence. We offer the resources of a high-end brand, a modern facility, and the support of ownership that values its people as much as its customers.

As Service Manager, you’ll oversee daily operations, mentor a skilled team of service advisors and technicians, and ensure an exceptional ownership experience for every customer who visits our service drive. 

Responsibilities - Service Manager:

• Lead, train, and support service advisors, technicians, and support staff
• Manage daily service department operations to ensure efficiency and profitability
• Monitor and improve key performance metrics including CSI, productivity, and revenue
• Foster strong customer relationships and handle escalated concerns with professionalism
• Ensure compliance with manufacturer requirements and dealership policies
• Collaborate with senior leadership on goals, strategies, and long-term growth

Qualifications/Requirements - Service Manager:

• Service Management experience at a franchise dealership
• Lead by example and bring out the best in your team
• Know how to balance efficiency with quality and customer care
• Understand flat rate systems, workflow management, and technician motivation
• Are confident with DMS tools (CDK, Reynolds, etc.) and OEM platforms
• Communicate clearly and handle challenges with a calm, solutions-first mindset
• Valid driver’s license and have and maintain an acceptable, safe driving record
• Must pass pre-employment screening

Benefits: 

• $180,000 - $200,000+ a year
• Medical, Dental, Vision, and Life Insurance
• Short and Long-term Disability Insurance
• 401(k) Plan with Company Match
• Flexible Spending Account
• Paid time off
• Employee discounts
• Advancement within the group 

Confidentiality is guaranteed. If you are an experienced Service Manager ready to take the next step with a leading luxury dealership in Columbia, SC, we encourage you to apply today.

We are an Equal Opportunity Employer