LSO-0709 Visitor Services Coordinator

State of Wyoming
Cheyenne, WY





Open Until Filled

**Application For This Position Cannot Be Accomplished On This Site.
Please Follow The Directions In The "How To Apply" Section At The Bottom Of This Job Description.

GENERAL DESCRIPTION:

We are seeking a Visitor Services Coordinator to support visitor engagement, tours, events, and facility coordination for the legislative branch, delivering effective civic education and public services. This role ensures a professional, organized, and welcoming visitor experience while coordinating logistics across agencies and internal teams. Responsibilities include scheduling, communications, facility coordination, and support for legislative and public-
facing activities.

Applications submitted to:Tania.Hytrek@wyoleg.gov


ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.
  • Coordinate and schedule Capitol tours; manage logistics, calendars, and communications; lead tours as needed.
  • Organize school field trips and coordinate visits across the Capitol Complex with agency partners.
  • Develop and manage Capitol Classroom and Civics Lab programs for diverse age groups.
  • Manage the volunteer docent program, including recruitment, training, scheduling, and ongoing support.
  • Plan and execute legislative and public events; coordinate logistics, schedules, and facility use.
  • Coordinate building use and operations with partners, including room scheduling, access, and support services.
  • Support legislative activities, including ceremonies, committees, student intern programs, outreach, and internal meetings.


QUALIFICATIONS:


  • Bachelor’s degree or equivalent experience in public administration, education, communications, hospitality, or related field.
  • Exceptional organizational and scheduling skills with attention to detail.
  • Strong written and verbal communication skills, including the ability to speak publicly to large groups.
  • Excellent problem-solving, communication, and project management skills.
  • Ability to work independently and collaboratively in a fast-paced and sometimes demanding environment.
  • Experience with government or legislative environments, managing docents or volunteers, event coordination, customer service, and public engagement preferred.
  • Physical requirements: Ability to lift and move up to 50 lbs.


WORK SCHEDULE & TRAVEL

  • Standard hours are 8:00 a.m. to 5:00 p.m., Monday through Friday, with a one-hour lunch.
  • Legislative work often requires extended hours.
  • Flexibility and availability beyond standard business hours are expected to meet legislative demands. During the legislative interim, a flexible schedule may be available with the approval of the Director.
  • Occasional travel may be required.

NOTES


  • In-person position.
  • Overtime is required during the legislative session and certain other periods as necessary to meet the demands of the Legislature.
  • All employment with the Wyoming Legislatureisat-will.
  • Employees of the LSO receive many of the same benefits as executive branch employees of the State of Wyoming, including vacation and sick leave accrual, and participation in health, dental, and vision plans and the Wyoming Retirement System. For specifics, please see https://ai.wyo.gov/for-job-seekers/benefit-information.


HOW TO APPLY:

Please send cover letter, resume, salary requirements, and professional references in PDF format to: Tania.Hytrek@wyoleg.gov

Applications will be reviewed continually and will be accepted until the position is filled.


VETERANS:

If you are a United States Armed Forces veteran, or the spouse of a veteran who was married to that veteran at the time of that person's death and receives survivor benefits, to receive veteran's preference under Wyo. Stat. Section 19-14-102, you must attach a written request for preference and a Form DD214 with your cover letter.

The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

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